how to unlock a document ? we don't know how it happened

P

peo

I am working in a hotel, I am useless with computer but I need to use it to
type menu etc.
neither me or my boss or any of my collegues locked this document on
purpose, as a matter of fact nobody knows who locked it!
please help me!
Thanks a lot
Pietro
 
J

JoAnn Paules [MVP]

From http://office.microsoft.com/en-au/assistance/ha011406121033.aspx
"If you see this message at the bottom of the application window when you
try to modify a document: "This modification is not allowed because the
document is locked," the document is protected with an editing restriction
of No changes (Read only) or Comments in Word 2003 (or a restriction of
Comments in Word 2002 and Word 2000). The document author used the Protect
Document features to restrict editing. Menu commands also might be
unavailable, depending on the permissions that were granted to you by the
document author.

Note When you open a document that is protected by Information Rights
Management (IRM) in Word 2003, you might have permission to view the
document but not to change it. When you open the document, the Shared
Workspace task pane opens by default on the right side of the application
window. In the task pane, click View My Permissions to see your
permissions."
 
M

Mary Sauer

WORKAROUND
To work around this behavior, do one of the following:
• On the Insert menu, click Comments.

Note If you insert your comments in this document, you can save your changes and
then return the document to the sender with your comments.

-or-
• On the Protect Document task pane, click Stop Protection.

Note If the Unprotect Document dialog box appears for you to type a password,
the document is password-protected and you cannot stop the protection on this
document unless you know the password.


--
Mary Sauer MSFT MVP
http://office.microsoft.com/


JoAnn Paules said:
From http://office.microsoft.com/en-au/assistance/ha011406121033.aspx
"If you see this message at the bottom of the application window when you try
to modify a document: "This modification is not allowed because the document
is locked," the document is protected with an editing restriction of No
changes (Read only) or Comments in Word 2003 (or a restriction of Comments in
Word 2002 and Word 2000). The document author used the Protect Document
features to restrict editing. Menu commands also might be unavailable,
depending on the permissions that were granted to you by the document author.

Note When you open a document that is protected by Information Rights
Management (IRM) in Word 2003, you might have permission to view the document
but not to change it. When you open the document, the Shared Workspace task
pane opens by default on the right side of the application window. In the task
pane, click View My Permissions to see your permissions."


--

JoAnn Paules
MVP Microsoft [Publisher]



peo said:
it says the modification is not allowed because the document is locked
Click to expand...
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