How to view Video Email sent by Outlook 2003 in Outlook 2000

W

Wendy

How do I view a video email sent in Outlook 2003 if I have
Outlook 2000, Windows professional Version XP?

I tried to download the Video Email 2003 Add-in but the
download won't work since I don't have Outlook 2003.

Is there a free update I can do, or do I have to purchase
the 2003 version of XP?
 
M

Milly Staples [MVP - Outlook]

The add-in only works with Outlook 2003 so, yes, you will need to use
Outlook 2003 for this. There is no 2003 version of XP - XP is Office 2002,
Outlook 2003 comes with Office System 2003. There is no free upgrade.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Wendy asked:

| How do I view a video email sent in Outlook 2003 if I have
| Outlook 2000, Windows professional Version XP?
|
| I tried to download the Video Email 2003 Add-in but the
| download won't work since I don't have Outlook 2003.
|
| Is there a free update I can do, or do I have to purchase
| the 2003 version of XP?
 
M

MS

Milly Staples said:
The add-in only works with Outlook 2003 so, yes, you will need to use
Outlook 2003 for this. There is no 2003 version of XP - XP is Office 2002,
Outlook 2003 comes with Office System 2003. There is no free upgrade.
Click to expand...

Do you mean that to view the video e-mail, the recipient of it has to have
Outlook 2003 installed on his machine?

Yes, the plug-in is for Outlook 2003, but does one need to have the plug-in
installed in order to see the video in a received e-mail?
 
M

MS

What do you see in the e-mail you received?

I think the plugin only uses video in the wmv format, Windows Media 9. Do
you have that on your machine? If not, I would suggest installing Windows
Media Player 9 (a free download), reboot, and then try viewing the video
e-mail.
 
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