J
Jopkins
Hi,
#1
When trying to print word document using Word2002 on WinXP, there are times
the printer (hp DeskJet 920c) acts up when it runs out of paper mid-job.
When I replace the paper tray, the printer resumes and only prints random
characters at the top - going page after page after page until I remove the
paper stack and turn it off. If anyone has every heard of this, I would
appreciate any help.
but this led to a 2nd problem.
#2
I decided to download the last most recent drivers - went to hp - chose the
one for WinXP & 920c series. It failed to install twice - once using their
auto install process and then lastly when I downloaded the file and ran it
myself.
In both cases, the following error message popped up - which confuses me -
it is the 2nd time I have encounter this issue when trying to load
upgrades/updates – any help is appreciated … here is the message entitles
"16 bit Windows Subsystem":
===========================
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running
MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the
application.
===========================
It would seem the file would be suitable based upon HP's web site where the
file was located.
--
Thanks,
Jopkins
Beneath South Carolina skies and clouds
#1
When trying to print word document using Word2002 on WinXP, there are times
the printer (hp DeskJet 920c) acts up when it runs out of paper mid-job.
When I replace the paper tray, the printer resumes and only prints random
characters at the top - going page after page after page until I remove the
paper stack and turn it off. If anyone has every heard of this, I would
appreciate any help.
but this led to a 2nd problem.
#2
I decided to download the last most recent drivers - went to hp - chose the
one for WinXP & 920c series. It failed to install twice - once using their
auto install process and then lastly when I downloaded the file and ran it
myself.
In both cases, the following error message popped up - which confuses me -
it is the 2nd time I have encounter this issue when trying to load
upgrades/updates – any help is appreciated … here is the message entitles
"16 bit Windows Subsystem":
===========================
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running
MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the
application.
===========================
It would seem the file would be suitable based upon HP's web site where the
file was located.
--
Thanks,
Jopkins
Beneath South Carolina skies and clouds