HP scanjet and MS Document Imaging

P

Phil

When scanning in a document using my HP Scanjet 4600, and selecting
Microsoft Office Document Imaging as the program to launch, things used to
work great. However, after upgrading to Office 2003 (from Office XP), though
Microsoft Office Document Imaging shows up in the list of programs (twice
actually), when I select it, nothing happens. No error messages, nothing. I
strongly suspect that this is due to the upgrade to Office 2003, however I
have yet to figure out a solution. Any clues or solutions would be greatly
appreciated! Thanks in advance

Phil
 
M

Mary Sauer

Check the path. Right-click the program icon, properties. Does the program point
to the correct place? The program is in a folder similar to this,
"C:\Program Files\Common Files\Microsoft Shared\MSPaper\"
 
P

Phil

Thanks for the help. I'm actually talking about the HP scanjet 4600 series
window that pops up when I hit the scan button on the scanner. It lists the
various software I can use (the typical "Select the program to launch for
this action) to do the scanning. After installing Office 2003, I now have 2
entries for Microsoft Office Document Imaging, neither of which work
anymore. There is no icon, and right clicking in the list does nothing. But,
I have a workaround, I just bring up the MS Office document imaging software
first, and then do my scanning from there, and manually do this for each
page I want to add to the tiff file it creates. So, at least I have a
workaround. I'm sure somewhere HP is getting the info to create this list,
but I haven't found it yet. It doesn't seem to be in the registry. Thanks
for the suggestion though!!
Phil
R.
 
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