HTML e-mail not printing in color

[Jason Lucero]

I have a user who is trying to print an HTML message that includes a pasted
spreadsheet with colors in it. When she prints, there was no color showing
and grayscale either. I changed the setting in IE to print background colors
and images, but it is still not printing the colors, although it does nowhave
a greyscale showing where the color should be.

Corporate guidelines have Office 2003 SP3 and Windows XP SP3 on all computers.

Any help would be greatly appreciated.

Thank you in Advance,
Jason

 

[Bob I]

Maybe look in the Excel Print Setup for the "black/white/grayscale
issue. Could be set to Black and White or Draft.

 

[Jason Lucero]

It is not just the copied excel messages, it is happening to all messages
that are HTML...

 

[Diane Poremsky [MVP]]

outlook can't handle some of the shades with certain printers. HPs are
affected, possibly other brands.

--
Diane Poremsky [MVP - Outlook]



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[Jason Lucero]

Thank you for the reply, the thing is though, the color will print fine if
the user opens the email inside of Word.
-Jason

outlook can't handle some of the shades with certain printers. HPs are
affected, possibly other brands.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have a user who is trying to print an HTML message that includes a
pasted
spreadsheet with colors in it. When she prints, there was no color showing
and grayscale either. I changed the setting in IE to print background
colors
and images, but it is still not printing the colors, although it does
nowhave
a greyscale showing where the color should be.

Corporate guidelines have Office 2003 SP3 and Windows XP SP3 on all
computers.

Any help would be greatly appreciated.

Thank you in Advance,
Jason

 

[Diane Poremsky [MVP]]

It's something goofy with outlook - and it probably looks great if she
prints to pdf but the pdf won't print to paper correctly either (that was my
experience).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Thank you for the reply, the thing is though, the color will print fine if
the user opens the email inside of Word.
-Jason

outlook can't handle some of the shades with certain printers. HPs are
affected, possibly other brands.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I have a user who is trying to print an HTML message that includes a
pasted
spreadsheet with colors in it. When she prints, there was no color
showing
and grayscale either. I changed the setting in IE to print background
colors
and images, but it is still not printing the colors, although it does
nowhave
a greyscale showing where the color should be.

Corporate guidelines have Office 2003 SP3 and Windows XP SP3 on all
computers.

Any help would be greatly appreciated.

Thank you in Advance,
Jason