Hyperlinks and maintaining references to mapped drives

T

Thane Campbell

Thank you for reading and any consideration....

Our company has the requirement to maintain the references to mapped drives
in imbedded outlook hyperlinks. I know this is not what typical needs might
reflect. We support two geographical sites. User messages routinely are
destined for peers in both sites. We use Availl wide area file system
software to provide local file replicas. Those individual replicas are then
mapped to a common drive letter. Depending on the login script, the user's
mapped drive will reference the local file system replica.

Over the years while supporting Outlook and other MS apps, I have seen the
reverse situation where Outlook preserved the absolute drive letter reference
when you might have hoped for it to resolve the relative UNC path. In those
cases it appeared the only way this could be worked around was to embed the
hyperlink using a browse through network neighbourhood or typing the UNC
directly.

Now when I actually want Outlook to behave like this I can't for the life of
me influence it. Our users use Outlook 2003 using Word as editor. And I have
tried playing with formatting choices between RTF and HTML as some people
have reported success with those. The desired behaviour can be modeled if we
turn off Word as editor. In that case the absolute reference to the drive
letter is then maintained. That said perhaps it as much as a Word (being msg
editor) or broader MS API that makes this resolution happen.

Surely somewhere, buried in the registry is an option that controls how
network paths are preserved or resolved in a link??
 

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