Hyperlinks and maintaining references to mapped drives

T

thaner

Thank you for reading and any consideration....

Our company has the requirement to maintain the references to mapped
drives in imbedded outlook hyperlinks. I know this is not what typical
needs might reflect. We support two geographical sites. User messages
routinely are destined for peers in both sites. We use Availl wide
area file system software to provide local file replicas. Those
individual replicas are then mapped to a common drive letter.
Depending on the login script, the user's mapped drive will reference
the local file system replica.

Over the years while supporting Outlook and other MS apps, I have seen
the reverse situation where Outlook preserved the absolute drive
letter reference when you might have hoped for it to resolve the
relative UNC path. In those cases it appeared the only way this could
be worked around was to embed the hyperlink using a browse through
network neighbourhood or typing the UNC directly.

Now when I actually want Outlook to behave like this I can't for the
life of me influence it. Our users use Outlook 2003 using Word as
editor. And I have tried playing with formatting choices between RTF
and HTML as some people have reported success with those. The desired
behaviour can be modeled if we turn off Word as editor. In that case
the absolute reference to the drive letter is then maintained. That
said perhaps it as much as a Word (being msg editor) or broader MS API
that makes this resolution happen.

Surely somewhere, buried in the registry is an option that controls
how network paths are preserved or resolved in a link??
 

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