Hyperlinks to existing files in Microsoft Word 2003 stop working

G

Grainne

We have a customer that has placed a number of links to existing files in a
Word document, he then uses control click to go to the document.

Sometimes it doesn't allow him access when he returns to the document.

Does anyone have any idea why this might happen?

Many thanks
Grainne
 
G

Grainne

Thanks for your response

He gets the following error:
"The address of this site is not valid. Please check the address and try
again"

If he inserts the same address as a new link it works first time, but not
after that.

Grainne
 
M

mezzodiva

What are the steps he uses to create the hyperlink? Is the file saved
inbetween? Are the files on a file server or a web site? When you hover over
the link the second time, does the popup showing the address display the
same way as it does when you hover over it the first time? (I'm wondering if
the links are somehow changing to relative links in the interim.)
 
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