I am having difficulty loading office 97 standard edition.

[help!]

I had this on the computer once before. I had to use the erase and reformat
disc. I installed microsoft works 2000 with no problem. When installing
office 97, I get a variety of errrors. One is the computer just locks up.
Another is at ask for set up program disc to be installed. At one point it
was loading partial data from the disc to the windows explorer. When I
shortcuted word to the desktop, it said to use it must install set up
program.
The latest error was that it let me get all the way to putting in the key #
and then said I didn't have supporting programs installed. THe computer had
MS works 2000 installed which is listed as a supporting program. I need word
ASAP for resumes as I just got laid off. Please help

 

[JoAnn Paules [MVP]]

Did that copy of Office 97 come preinstalled on another computer?

 

[JoAnn Paules [MVP]]

Did that copy of Office 97 come preinstalled on another computer?

 

[JoAnn Paules [MVP]]

Did that copy of Office 97 come preinstalled on another computer?

 

[JoAnn Paules [MVP]]

Did that copy of Office 97 come preinstalled on another computer?

 

[JoAnn Paules [MVP]]

Did that copy of Office 97 come preinstalled on another computer?

 

[LVTravel]

If I am reading your post correctly (by reading between some of the lines)
you have an Office 97 upgrade disk and MS Works 2000 install CD.

MS Works 2000 is NOT a qualifying program for the Office 97 upgrade disk you
have since Office 97 did not know about Works 2000 when Office 97 install
was created in 1996 or 97. You need a program either installed or the
installation disk from a qualifying product, which I can't seem to find the
list online anymore, but all the products were created before Office 97 was
issued. (Office 4.3 and its products, Office 95 and its products, Works pre
1997, and many competing products from other companies qualified the
upgrade.) If you had this program installed before, you needed a qualifying
product in the past.

You should also install Office 97 before the later Works 2000 is installed.
You should always install older software before newer software if there are
any possible conflicts between the two. Since some versions of Works has
Word as part of it, this could be a conflict.

 

[LVTravel]

If I am reading your post correctly (by reading between some of the lines)
you have an Office 97 upgrade disk and MS Works 2000 install CD.

MS Works 2000 is NOT a qualifying program for the Office 97 upgrade disk you
have since Office 97 did not know about Works 2000 when Office 97 install
was created in 1996 or 97. You need a program either installed or the
installation disk from a qualifying product, which I can't seem to find the
list online anymore, but all the products were created before Office 97 was
issued. (Office 4.3 and its products, Office 95 and its products, Works pre
1997, and many competing products from other companies qualified the
upgrade.) If you had this program installed before, you needed a qualifying
product in the past.

You should also install Office 97 before the later Works 2000 is installed.
You should always install older software before newer software if there are
any possible conflicts between the two. Since some versions of Works has
Word as part of it, this could be a conflict.

 

[LVTravel]

If I am reading your post correctly (by reading between some of the lines)
you have an Office 97 upgrade disk and MS Works 2000 install CD.

MS Works 2000 is NOT a qualifying program for the Office 97 upgrade disk you
have since Office 97 did not know about Works 2000 when Office 97 install
was created in 1996 or 97. You need a program either installed or the
installation disk from a qualifying product, which I can't seem to find the
list online anymore, but all the products were created before Office 97 was
issued. (Office 4.3 and its products, Office 95 and its products, Works pre
1997, and many competing products from other companies qualified the
upgrade.) If you had this program installed before, you needed a qualifying
product in the past.

You should also install Office 97 before the later Works 2000 is installed.
You should always install older software before newer software if there are
any possible conflicts between the two. Since some versions of Works has
Word as part of it, this could be a conflict.

 

[LVTravel]

If I am reading your post correctly (by reading between some of the lines)
you have an Office 97 upgrade disk and MS Works 2000 install CD.

MS Works 2000 is NOT a qualifying program for the Office 97 upgrade disk you
have since Office 97 did not know about Works 2000 when Office 97 install
was created in 1996 or 97. You need a program either installed or the
installation disk from a qualifying product, which I can't seem to find the
list online anymore, but all the products were created before Office 97 was
issued. (Office 4.3 and its products, Office 95 and its products, Works pre
1997, and many competing products from other companies qualified the
upgrade.) If you had this program installed before, you needed a qualifying
product in the past.

You should also install Office 97 before the later Works 2000 is installed.
You should always install older software before newer software if there are
any possible conflicts between the two. Since some versions of Works has
Word as part of it, this could be a conflict.

 

[LVTravel]

If I am reading your post correctly (by reading between some of the lines)
you have an Office 97 upgrade disk and MS Works 2000 install CD.

MS Works 2000 is NOT a qualifying program for the Office 97 upgrade disk you
have since Office 97 did not know about Works 2000 when Office 97 install
was created in 1996 or 97. You need a program either installed or the
installation disk from a qualifying product, which I can't seem to find the
list online anymore, but all the products were created before Office 97 was
issued. (Office 4.3 and its products, Office 95 and its products, Works pre
1997, and many competing products from other companies qualified the
upgrade.) If you had this program installed before, you needed a qualifying
product in the past.

You should also install Office 97 before the later Works 2000 is installed.
You should always install older software before newer software if there are
any possible conflicts between the two. Since some versions of Works has
Word as part of it, this could be a conflict.