I am trying to make the contacts/address book work on my new comp

[Denise Robbins]

I bought a new laptop. I has been using Outlook 2003. I exported all my email
files to a file the way you are supposed to, export as .pst and then imported
via our network from the saved file. I have always opened a new email and
clicked on the "TO:" spot to choose who I want to send the email to. I
currently can only see the names in my contacts but not in my address book
like my other Outlook program. Please help. I see my contacts but want them
in my address book like before.

 

[Vince Averello [MVP-Outlook]]

Right click on the Contacts folder, choose Properties, go to the Outlook
Address Book tab and check the "Show this folder as an email address book"
box

 

[Denise Robbins]

I tried to do that but it was already checked. Name of the address book is
"contacts", maybe that's the problem. What next?

 

[Denise Robbins]

Okay, this is complicated but when I click on To.. a message comes up: "The
address list could not be displayed"...etc.. and when I click OK it goes away
and the "select names" dialog box appears but without any names until I go to
the drop down that says "contacts" and low and behold there is another
"contacts" list and when I scroll down one and choose it, it displays the
names that are supposd to be available. How can i get rid of the empty one
and get the other contaxt list to come up when I click To..? Thanks so much!

 

[Denise Robbins]

Don't give up on me, please see my latest post and see if you can help me.

 

[Russ Valentine [MVP-Outlook]]

Just remove the invalid entry reference to Contacts here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.