I am unable to do a "Save As" in Word, Excel, or PowerPoint. Why?

S

Sports Mom

I am suddently unable to save a document in Word, Excel or PowerPoint by
doing a "Save As". The application hourglasses and I must go into the Task
Manager to end the program. How can I resolve this problem and save documents
again.
 
G

garfield-n-odie [MVP]

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.
 
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