I am unable to publish my web page to my Host, Why?

J

Jim

I use COMCAST as my Web Host and I am unable to post my web pages onto the
internet. Has anyone had that problem?
 
S

Steve Easton

Does Comcast have an instruction or FAQ page explaining what is required to publish to their
servers.??

Do you have a domain registered and an account established??

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer
 
J

Jim

Yes to all questions. When I go thru the steps to publish it will not take
my password that was furnished by COMCAST. They say they have had problems
with FrontPage. Since they are a large cable company I figured someone else
must have the same problem.
 
S

Steve Easton

Does your server account have FrontPage extensions installed??
And if so, are you publishing to http://yourwebsite.com or .net as appropriate??

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer
 
D

Donald Link

I use COMCAST as my Web Host and I am unable to post my web pages onto the
internet. Has anyone had that problem?
How are you trying to publish?

What software are you using?

Who is you ISP?

Have you logged onto help files on your ISP and searched for publish
web?

No I have not had that problem either using frontpage or a FTP
transfer?
 
W

wjg

I just had this problem with Comcast - and finally got an answer from help in
MS. Don't even bother calling Comcast - their 8 tech rep I talked to today
are absolutely clueless - I had to explain to 4 of them what frontpage
extensions do.

This is what you should do;
1. Make sure you can ftp into your account - straightne you password up and
make sure you got that working right.
2. Publish with ftp to your website. Comcast reps should help you with
this. its upload.comcast.net - then its ask for your username and password
3. once you got that working and you understand that - then do this go to
the comcast.net user page - go to the bottom left to Personal Webpages -
click the arrow to get the drop down menu - click on Web Site Builder tools,
then click on the frontpage extensions linke - then go through the list and
click what you want activated - to be honest - I am not sure what most do -
but one option is frontpage extension - I'd click on mailform to make sure
you got the mailto .cgi working (I don't know if that is what does that but
its onl 50K)
4. Now - this is the damned question no one at comcast could answer - when
do the frontpage extensions actually get activated? Who the f knows?! Maybe
when they go and update the servers each night. MS told me to do this to
check if frontpage extensions are running - or I imagine you can use and ftp
program to see if they are in your directory

http://home.comcast.net/~username/_vti_inf.html
returns the version

http://home.comcast.net/~username/_vti_bin/shtml.dll
returns something if the extensions are running

for me - MS hasn't installed them yet as those files do not exist in my ftp
directories and putting those links in browers return nothing. So - ACTIVATE
THEM now - and maybe the servers will catch your request whenever they do
backups or updates tonight.
 
T

Thomas A. Rowe

If you are or have to use FTP to upload, then FP extensions are not installed and if installed will
be corrupted by using FTP.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
 
W

wjg

Does using FTP corrupt the extenion files - or the resulting website? For
instance - if I were to use ftp for a differnet folder with different info -
not even website relate d- that messes up the installed extension software on
the directory?


Just an update - A new rep has told me with assurance - that the extensions
are installed right away. I now have a ticket for a new support level "2.5"
- .
 
T

Thomas A. Rowe

It depends, in most case just the extensions and the site will display correctly in a browser. If
you are going to use FTP with a FP enabled web site, the upload location should be a subweb /
subsite created just for that purpose.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
 
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