I am unable to read any MS Office files.

B

Big White Bird

Ever since I installed Zone Alarm Internet Security Suite about ten days ago,
I have been unable to open any MS Office files, either from email attachments
or on my hard drive. I am using Office XP.The files are there, and I can put
them on a flash drive and move them to another computer and work with them.

The problem started immediately after I installed Zone Alarm. I have since
tried uninstalling Zone Alarm, but the problem persists. I welcome any and
all suggestions.
 
B

Big White Bird

I get the message "Unable to read file"

Echo S said:
What happens when you try to open the files?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


Big White Bird said:
Ever since I installed Zone Alarm Internet Security Suite about ten days
ago,
I have been unable to open any MS Office files, either from email
attachments
or on my hard drive. I am using Office XP.The files are there, and I can
put
them on a flash drive and move them to another computer and work with
them.

The problem started immediately after I installed Zone Alarm. I have since
tried uninstalling Zone Alarm, but the problem persists. I welcome any and
all suggestions.
Click to expand...
Click to expand...
 
A

ANONYMOUS

Your best hope is to ask Zone alarm people. They should know the
problems with their products and incompatibility issues with Microsoft
products.

Have tried posting this to:

news://microsoft.public.windowsxp.general

There are lots of people on that Newsgroup using Zone Alarm!

hth
 
E

Echo S

Wow, I don't know, then. Have you asked the Zone Alarm people?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


Big White Bird said:
I get the message "Unable to read file"

Echo S said:
What happens when you try to open the files?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


message
Ever since I installed Zone Alarm Internet Security Suite about ten
days
ago,
I have been unable to open any MS Office files, either from email
attachments
or on my hard drive. I am using Office XP.The files are there, and I
can
put
them on a flash drive and move them to another computer and work with
them.

The problem started immediately after I installed Zone Alarm. I have
since
tried uninstalling Zone Alarm, but the problem persists. I welcome any
and
all suggestions.
Click to expand...
Click to expand...
Click to expand...
 
B

Bill Watt

On Thu, 9 Mar 2006 21:29:55 -0800, Big White Bird <Big White
Ever since I installed Zone Alarm Internet Security Suite about ten days ago,
I have been unable to open any MS Office files, either from email attachments
or on my hard drive. I am using Office XP.The files are there, and I can put
them on a flash drive and move them to another computer and work with them.

The problem started immediately after I installed Zone Alarm. I have since
tried uninstalling Zone Alarm, but the problem persists. I welcome any and
all suggestions.
Click to expand...

Try using Windows Explorer and select a *.doc file with the left
mouse button then right click it while holding down the <shift> key
and select "open with". Select Word from the list and check "always
use" then OK.

This works for files that are not associated with a program. It may
be worth a try.

Regards,

Bill Watt
Computer Help and Information http://home.ptd.net/~bwatt/
 
B

Big White Bird

Yes, and they sent me a very detailed set of instructions to uninstall all
traces of ZoneAlarm, but unfortunately it did not work.

Echo S said:
Wow, I don't know, then. Have you asked the Zone Alarm people?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


Big White Bird said:
I get the message "Unable to read file"

Echo S said:
What happens when you try to open the files?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


message
Ever since I installed Zone Alarm Internet Security Suite about ten
days
ago,
I have been unable to open any MS Office files, either from email
attachments
or on my hard drive. I am using Office XP.The files are there, and I
can
put
them on a flash drive and move them to another computer and work with
them.

The problem started immediately after I installed Zone Alarm. I have
since
tried uninstalling Zone Alarm, but the problem persists. I welcome any
and
all suggestions.
Click to expand...
Click to expand...
Click to expand...
 
E

Echo S

Okay. Have you tried running a Detect and Repair on Office?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


Big White Bird said:
Yes, and they sent me a very detailed set of instructions to uninstall all
traces of ZoneAlarm, but unfortunately it did not work.

Echo S said:
Wow, I don't know, then. Have you asked the Zone Alarm people?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


message
I get the message "Unable to read file"

:

What happens when you try to open the files?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


message
Ever since I installed Zone Alarm Internet Security Suite about ten
days
ago,
I have been unable to open any MS Office files, either from email
attachments
or on my hard drive. I am using Office XP.The files are there, and I
can
put
them on a flash drive and move them to another computer and work
with
them.

The problem started immediately after I installed Zone Alarm. I have
since
tried uninstalling Zone Alarm, but the problem persists. I welcome
any
and
all suggestions.
Click to expand...
Click to expand...
Click to expand...
 
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