I can send messages in Outlook 2007, but I cannot recieve.

[Buddha]

I am running Mocrosoft Office Outlook 2007 on Windows Vista. I have McAfee
and Webroot spy sweeper for security. I notice a few days ago that Outlook
would not recieve e-mails. I logged into my ISP and was able to access my
e-mails. Internet explorer works properly. I sent a e-mail to my Hotmail
account and I recieve it. I just cannot recieve e-mails, any Ideas???

 

[Jocelyn Fiorello]

Does it help if you disable e-mail scanning by McAfee? You really don't need
your antivirus program to scan Outlook messages for viruses, as if the
viruses try to run, McAfee will stop them at the OS level.

If that doesn't help, please post back with any error messages you get when
Outlook won't receive, including any error codes.

 

[TammyB]

I have the same probelm. Outlook 2007 worked fine upon install. When I
installed Mcafee, I could no longer access email. I will not send or
receive, although the status bar will tell me how many emails are waiting. I
tried to disable all email scanning, but the problem persisted. I am waiting
to hear from a "higer tier" tech support at mcafee. does anyone else have
any ideas? Thanks

 

[Brian Tillman]

I have the same probelm. Outlook 2007 worked fine upon install.
When I installed Mcafee, I could no longer access email. I will not
send or receive, although the status bar will tell me how many emails
are waiting. I tried to disable all email scanning, but the problem
persisted. I am waiting to hear from a "higer tier" tech support at
mcafee. does anyone else have any ideas?

If this were to happen to me, I'd uninstall McAfee and see if the problem
went away. If so, I'd avoid McAfee and get one of the many fine freeware AV
and firewall programs available on the Internet that do not interfere with
Outlook.

 

[Jocelyn Fiorello]

Along those lines, I use AVG 7.5 SoHo Edition for virus scanning...it is not
the free version but I think we tried that before buying it and it worked
fine with Outlook. I also don't scan my e-mail since it's really not
necessary...if a virus sent by e-mail tries to attack your computer, the
"sentry" part of the AV program will catch it then. Just make sure your
virus definition file is always the latest.