I cannot export to a .pst file anymore?

M

Mike

For years I have created back up .pst files but in the past month I get a box
message saying "the Operation has failed".

I have used the detect and repair feature to no avail.

What should I do next? Sorry this is a simpleton question.
 
G

Gordon

Mike said:
For years I have created back up .pst files but in the past month I get a
box
message saying "the Operation has failed".

I have used the detect and repair feature to no avail.

What should I do next? Sorry this is a simpleton question.


Firstly, the import/export function is NOT designed for backup purposes.
Have you ever tested any of your backup pst files? I'll bet a large number
of them are corrupt.
All you need to do to make a backup is to close Outlook and make a copy of
your pst file. It's as easy as that.
Or, if you like, MS has produced a little utility that will do it for you
when you close your Outlook session.
You can get it here:
http://www.microsoft.com/downloads/...3a-b7d0-4b16-b8af-5a6322f4fd01&displaylang=en
 
A

Alan

For years I have created back up .pstfiles but in the past month I get a box
message saying "the Operation has failed".

I have used the detect and repair feature to no avail.

What should I do next? Sorry this is a simpleton question.

This problem is probably caused by corrupt pst file. You can use Inbox
Repair tool which is used to repair corrupted file of pst. But if your
file is badly damaged you may not able to repair it. At that time you
can use pst repair software. You can use Advanced Outlook Repair at
http://www.datanumen.com/aor to solve the problem. It is not free but
worth trying when there is no better choice.
 
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