I cannot receive any emails. I can send out emails

C

chefjen

I called my IPS and they said it was not a problem with my IPS, but with my
computer. Everything else seems to work fine, so what do I do next?
 
G

Gordon

chefjen said:
I called my IPS and they said it was not a problem with my IPS, but with my
computer. Everything else seems to work fine, so what do I do next?
Click to expand...


Have you tried using the "Test Account Settings" function that is found in
Tools-Account Settings {highlight the account}- Change?
 
C

chefjen

yes, I did...actually, I just cancelled the Avast on the bottom of my desktop
and now I am receiving email...just don't know if I am protected since I
cancelled that
 
N

N. Miller

"Gordon" wrote:
Click to expand...
yes, I did...actually, I just cancelled the Avast on the bottom of my desktop
and now I am receiving email...just don't know if I am protected since I
cancelled that
Click to expand...

How did you "cancel" Avast? My suggestion would be to remove Avast, using
the Windows "Add/Remove Programs" utility in the control panel, then
reinstall Avast. Pay close attention to the installation options offered;
when you have the choice, select "Custom Install", and then choose to not
install the email scanning component of Avast.

When you are done, you will have a memory resident "on access" virus
scanner, which is all the protection you need. The e-mail scanner will not
be installed.
 
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