i can't find the trial key

[katharine]

i am entering my 25 numbers on my certificate of authencity,but it is telling
me that the key is not correct.
I cannot use microsoft office picture manager if i don't have those numbers
right.
What can i do?

 

[Mary Sauer]

Examine the numbers closely, B's can look like 8's and so on.
Is your Office product a trial?

"This is an invalid CD Key value" error message when you try to install
Microsoft Office
http://support.microsoft.com/kb/842566/en-us

How to obtain a new product key for Office program setup
http://support.microsoft.com/kb/823570/en-us

 

[JoAnn Paules [MVP]]

If you're looking at a COA, I suspect you're looking at the sticker on the
back of your tower. That's for Windows, not Office.