I can't get Outlook to connect to an IMAP4 server

J

John Focht

I'm trying to connect Outlook 2000 SP3 (Windows XP Pro,
all patches installed, 700 MHz Pentium III, 320 Mb RAM) to
Mercury/32 v. 4.01 (Windows 2000 Pro, all patches
installed, 350 MHz, 416 Mb RAM). The machines are on a
small network running Ethernet (100Base-T full duplex)
using a Linksys router/switch. The IMAP server PC has a
static IP (192.168.1.222) - the Outlook machine does not.
I know that the static IP is correct - can connect to
Mercury's HTTP server by pointing Internet Explorer 6 at
the IP.

I have two problems:

1. When I create an IMAP account, I do not get any IMAP
options under the Tools list. And I get a second copy of
the "personal folders".

2. Outlook makes no attempt to access the Mercury server -
I get no activity at all.

It's pretty clear that I will probably have to remove and
reinstall Outlook, since every aspect of Outlook's
settings is stored in the .pst file. (In my view, a very
poor programming decision.) Does anyone know of a way to
avoid this draconian step? The .pst file is almost 10 Mb
in size - 2,500 contacts, master calendar, company email,
etc. I don't want to do this if I can avoid it...any
suggestions?
 
J

John Focht

The problem was VERY simple - I had pointed Outlook to my
ISP for SMTP - it didn't like that, probably because the
user name and password for the IMAP server account doesn't
exist with my ISP...

Once I pointed IMAP and SMTP to 192.168.1.222, everything
went - LIKE LIGHTNING! Yeee haaa!!!
 

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