I get an error message everytime I save & publisher closes

[Chazmum]

I am trying to create a web site using Publisher 2002. Everytime I try to
save, I receive the dialodue box stating:
Microsoft Publisher has encountered a problem and needs to close. We are
sorry for the inconvenience.......
The error report is:
AppName: mspub.exe AppVer: 10.0.6308.0 ModName: mspub.exe
ModVer: 10.0.6308.0 Offset: 00013012
Can anyone help?

 

[Chazmum]

I have just updated Publisher which has cured most of the problem. However, I
still get the same message when I try to change a picture on my navigation
bar and then it is only on page 2. It will not even let me delete the page
and then save.

 

[Chazmum]

I seem to have fixed most of the problem, however, if I change anything on
page 2 of my web page, I get the original error message. This is the ONLY
page it happens on now - any ideas -PLEASE

 

[Mary Sauer]

Have you tried editing the page in safe mode? Can you delete the entire page and
re-create? Can you copy/paste to a new page? Sounds as though there is something
on that page that is causing corruption.
How to troubleshoot a damaged publication in Publisher
http://support.microsoft.com/kb/198256/en-us

 

[Chazmum]

Hi

Thanks for replying. I have tried everything you mentioned and when I
created a new web page and copied over the existing items, everything was
fine until I copied and pasted the side navigation bar over, I then received
the error message I wrote about initially. None of the other navigation bars
do it on any page, and it will not let me delete page two.

Any further assistance would be gratefully received

Thanks, Sue

 

[DavidF]

Chazmum,

If I could make a couple suggestions, first check to see what updates have
been applied to Publisher 2002. Go to Help, About Publisher. If it does not
show at least SP1, then the first order of business is to go to
http://office.microsoft.com and update.

It sounds like your navbar is corrupted, which can happen when you try to
edit it directly. You might be able to repair just the page with problems,
but probably the easiest way to fix it is to recreate the whole navbar.
Before you do this, run the Design Checker to see if perhaps something else
is creating the problem. If not, then backup your original file before you
try to replace the navbar.

1. Untick each page's option to be in the navbar under Web Options.
2. Delete each navbar from each page.
3. Go to the Design Gallery and pick a navbar and insert it on the first
page.
4. Go back through Web Options for each page and tick the page's option to
be in the navbar.

That should result in a navbar on the first page with a link for each page.
Then copy the new navbar and go through the rest of the pages in your
document and paste it.

If these steps don't fix your problem, then repost your problem and the
results you get from following these steps on the web design group for
Publisher: microsoft.public.publisher.webdesign and we'll try to help you
further.

DavidF