I hope someone can help me...

[TJ 88]

I seem to be having a little trouble with my product key. I ordered a CD in
the mail for the beta version of FrontPage, and the product key doesn't work.
What do I do?

 

[Jim Cheshire \(JIMCO\)]

I seem to be having a little trouble with my product key. I ordered a
CD in the mail for the beta version of FrontPage, and the product key
doesn't work. What do I do?

If it is really a beta version, I'm sure it has expired by now.

--
Jim Cheshire
JIMCO
http://www.jimcoaddins.com

Check out Spam Spoiler, our new add-in!
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[TJ 88]

Now I'm confused. Why would they send me an expired product? I'm not really
sure if I actually ordered the beta version, but when I went to support, it
did a search and said there is no support for this beta version. So I'm
assuming that it is beta.

 

[Jim Cheshire \(JIMCO\)]

Now I'm confused. Why would they send me an expired product? I'm not
really sure if I actually ordered the beta version, but when I went
to support, it did a search and said there is no support for this
beta version. So I'm assuming that it is beta.

What does it say on the CD package? Is it a trial or a beta?

I think I would call Microsoft if I were you.

--
Jim Cheshire
JIMCO
http://www.jimcoaddins.com

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[TJ 88]

It doesn't say trial or beta. It just says Evaluation

 

[TJ 88]

Front Page 2003 Evaluation Kit, and 30 Day Evaluation Version

 

[Thomas A. Rowe]

Inside the package, it should indicate the expiration of the 30 Day Evaluation Version, this is not
the same as a Trial version.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================

 

[TJ 88]

There is no expiration on the package. The information inside on the leaflet
just says it expires 30 days after activation. I just got it this week, and
can't get it to activate.

 

[Thomas A. Rowe]

What error message are you getting when you go thru the install process on your Windows XP machine?

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================

 

[TJ 88]

It installs fine, but it won't activate. The message says:

"Your software cannot be activated because the Product Key you installed
with is not valid. Please uninstall the sofware and reinstall it using a
valid Product Key."

Now what? I tried uninstalling, reinstalling, and it still gives the same
message.

 

[Thomas A. Rowe]

Then you need to call MS Product Support.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================

 

[TJ 88]

Thank you for your help. I still don't feel like I got it fixed, but now I
know what to do.

 

[Thomas A. Rowe]

This is a peer to peer newsgroup, no one here can really solve issues relating to damaged media or
missing or invalid product key info

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================

 

[Andrew Murray]

It'd only expire 30 days (or 15, 45 days, whatever it might be) after
installation and since the OP hasn't been able to install it why would it
expire?