I paid $239 for Microsoft Office 2003 upgrade -- have key -- can't

C

ckperin

I paid $239 for Microsoft Office 2003 upgrade have Transaction # and key but
I can't find the downloadable software. I need to use Excell this morning --
very important.

I am a new user. Should I have ordered Microsoft Office XP Service Pack 2?
If so, how do I correct this error?

ckperin
 
R

Rob Giordano \(Crash\)

Where did you buy it from?



|I paid $239 for Microsoft Office 2003 upgrade have Transaction # and key
but
| I can't find the downloadable software. I need to use Excell this
morning --
| very important.
|
| I am a new user. Should I have ordered Microsoft Office XP Service Pack 2?
| If so, how do I correct this error?
|
| ckperin
 
T

Tom Willett

Where did you purchase the software? There is no legal downloadable MS
Office software.

Tom
 
C

ckperin

I bought the software from Microsoft.com. Apparently I did not wait long
enough to find the software. I had no problem finding it the next day, but
the software didn't indicate that it was the Upgrade version. I have this
question re: upgrade in to Microsoft but haven't heard from them yet (06/20).
~ckperin
 
T

Tom Willett

Microsoft does not have downloable Office. You need to go back again and
see what they say about how you obtain the software.
 
C

ckperin

www.microsoft.com Distributor is License Technologies Group, Inc. They sent
me links for Customer Service, Returns, and Feedback. I hope I didn't pay too
much and I also hope I didn't give money to a bootlegger. Their site is very
professional and they sell a variety of MS products. ~ckperin
 
J

JoAnn Paules [MVP]

Because you didn't say which edition of Office you purchased and that it was
an upgrade, the cost could have been too much. Personally, I'm a HUGE fan of
Amazon.com. At least then you have the CDs in hand instead of fiddling
around with downloads.

I think you need to call Microsoft's Sales division and ask them your
question.
 
J

JoAnn Paules [MVP]

How did you end up on License Technologies Group's site if you got your
software from MS?
 
B

Bob Buckland ?:-\)

Hi JoAnn,

MS Offers a number of ways to purchase online. You can choose an online retailer,
http://microsoft.com/products/info/render.aspx?view=22&type=how or you can upgrade a trial copy by purchasing a key. One of the
suppliers that manages the key conversion process for Microsoft is License Technologies Group.
http://www.licensetech.com/1_news_20040120.html

=======
How did you end up on License Technologies Group's site if you got your
software from MS?

JoAnn Paules
MVP Microsoft [Publisher] >>
 
J

JoAnn Paules [MVP]

Oh, so that's how. I'll stick to recommending Amazon.com. They only want
$208.72 for the Office 2003 Std upgrade. And free shipping too.
 
C

ckperin

JoAnn Paules said:
Oh, so that's how. I'll stick to recommending Amazon.com. They only want
$208.72 for the Office 2003 Std upgrade. And free shipping too.

--

JoAnn Paules
MVP Microsoft [Publisher]



Bob Buckland ?:-) said:
Hi JoAnn,

MS Offers a number of ways to purchase online. You can choose an online
retailer,
http://microsoft.com/products/info/render.aspx?view=22&type=how or you can
upgrade a trial copy by purchasing a key. One of the
suppliers that manages the key conversion process for Microsoft is License
Technologies Group.
http://www.licensetech.com/1_news_20040120.html

=======
How did you end up on License Technologies Group's site if you got your
software from MS?

JoAnn Paules
MVP Microsoft [Publisher] >>
--
Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
Click to expand...
Click to expand...
 
R

Rob Giordano \(Crash\)

they're a "licensing service provider" whatever the heck that is.


| How did you end up on License Technologies Group's site if you got your
| software from MS?
|
|
| --
|
| JoAnn Paules
| MVP Microsoft [Publisher]
|
|
|
| | > "ckperin" wrote:
| >
| > www.microsoft.com Distributor is License Technologies Group, Inc.
| >> Apparently I did not wait long enough to find the software. I had no
| >> problem finding it the next day, but the software didn't indicate that
it
| >> was the Upgrade version. I have this question re: upgrade in to company
| >> but haven't heard from them yet (06/20). They sent me links for
Customer
| >> Service, Returns, and Feedback. I hope I didn't pay too much, I would
| >> like to have your opinion, and I also hope I didn't give money to a
| >> bootlegger. Their site is very professional and they sell a variety of
MS
| >> products. ~ckperin
| >>
| >> "ckperin" wrote:
| >>
| >> > I paid $239 for Microsoft Office 2003 upgrade have Transaction # and
| >> > key but
| >> > I can't find the downloadable software. I need to use Excel this
| >> > morning --
| >> > very important.
| >> >
| >> > I am a new user. Should I have ordered Microsoft Office XP Service
Pack
| >> > 2?
| >> > If so, how do I correct this error?
| >> >
| >> > ckperin
|
|
 
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