i purchased an office upgrade online, now I need to reinstall

M

MT

I have Office 2003 discs and licence. I downloaded triel version of Office
XP, and subsequently purchased the licence after the trial period. I now need
to reformat my hard drive and start again as my computer has become very
slow. How do I get office XP back on without having to pay again?
 
T

Tom Willett

Office 2003 is the latest version. Why are you trying to use Office XP?

|I have Office 2003 discs and licence. I downloaded triel version of Office
| XP, and subsequently purchased the licence after the trial period. I now
need
| to reformat my hard drive and start again as my computer has become very
| slow. How do I get office XP back on without having to pay again?
 
J

JoAnn Paules [MVP]

I phrased that poorly - and we're both confused.

You said you have the "edu package" of Office 2000 and that you have the
CDs. Then you said you download a trial version of Office XP (AKA 2002) and
then bought that license when the trial expired. Now you need to reformat
but don't want to pay again.

1. If you have the CDs for 2000, why don't you install that?
2. If you purchased a full version of Office XP, you should have the CDs. If
you don't, you can get replacement CDs *if* you purchased your copy of
Office XP from Microsoft. They aren't free but they aren't anything close to
the price of Office.
3. Office XP is no longer available except thru something like eBay. Office
2003 is the latest version.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




MT said:
it's the edu package - outlook, word, excel, powerpoint

JoAnn Paules said:
Which program do you have the disks for?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




MT said:
oops, I meant 2000

:

Office 2003 is the latest version. Why are you trying to use Office
XP?

|I have Office 2003 discs and licence. I downloaded triel version of
Office
| XP, and subsequently purchased the licence after the trial period. I
now
need
| to reformat my hard drive and start again as my computer has become
very
| slow. How do I get office XP back on without having to pay again?
Click to expand...
Click to expand...
Click to expand...
 
M

MT

looks like I need to re-order the CDs (I did purchase the full 2002 Package
from Microsoft). How would I reorder?
Thanks

JoAnn Paules said:
I phrased that poorly - and we're both confused.

You said you have the "edu package" of Office 2000 and that you have the
CDs. Then you said you download a trial version of Office XP (AKA 2002) and
then bought that license when the trial expired. Now you need to reformat
but don't want to pay again.

1. If you have the CDs for 2000, why don't you install that?
2. If you purchased a full version of Office XP, you should have the CDs. If
you don't, you can get replacement CDs *if* you purchased your copy of
Office XP from Microsoft. They aren't free but they aren't anything close to
the price of Office.
3. Office XP is no longer available except thru something like eBay. Office
2003 is the latest version.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




MT said:
it's the edu package - outlook, word, excel, powerpoint

JoAnn Paules said:
Which program do you have the disks for?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




oops, I meant 2000

:

Office 2003 is the latest version. Why are you trying to use Office
XP?

|I have Office 2003 discs and licence. I downloaded triel version of
Office
| XP, and subsequently purchased the licence after the trial period. I
now
need
| to reformat my hard drive and start again as my computer has become
very
| slow. How do I get office XP back on without having to pay again?
Click to expand...
Click to expand...
Click to expand...
 
B

Bob I

How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
looks like I need to re-order the CDs (I did purchase the full 2002 Package
from Microsoft). How would I reorder?
Thanks

:

I phrased that poorly - and we're both confused.

You said you have the "edu package" of Office 2000 and that you have the
CDs. Then you said you download a trial version of Office XP (AKA 2002) and
then bought that license when the trial expired. Now you need to reformat
but don't want to pay again.

1. If you have the CDs for 2000, why don't you install that?
2. If you purchased a full version of Office XP, you should have the CDs. If
you don't, you can get replacement CDs *if* you purchased your copy of
Office XP from Microsoft. They aren't free but they aren't anything close to
the price of Office.
3. Office XP is no longer available except thru something like eBay. Office
2003 is the latest version.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




it's the edu package - outlook, word, excel, powerpoint

:


Which program do you have the disks for?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375





oops, I meant 2000

:


Office 2003 is the latest version. Why are you trying to use Office
XP?

|I have Office 2003 discs and licence. I downloaded triel version of
Office
| XP, and subsequently purchased the licence after the trial period. I
now
need
| to reformat my hard drive and start again as my computer has become
very
| slow. How do I get office XP back on without having to pay again?
Click to expand...
Click to expand...
Click to expand...
 
M

MT

great, thanks all.

Bob I said:
How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
looks like I need to re-order the CDs (I did purchase the full 2002 Package
from Microsoft). How would I reorder?
Thanks

:

I phrased that poorly - and we're both confused.

You said you have the "edu package" of Office 2000 and that you have the
CDs. Then you said you download a trial version of Office XP (AKA 2002) and
then bought that license when the trial expired. Now you need to reformat
but don't want to pay again.

1. If you have the CDs for 2000, why don't you install that?
2. If you purchased a full version of Office XP, you should have the CDs. If
you don't, you can get replacement CDs *if* you purchased your copy of
Office XP from Microsoft. They aren't free but they aren't anything close to
the price of Office.
3. Office XP is no longer available except thru something like eBay. Office
2003 is the latest version.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375





it's the edu package - outlook, word, excel, powerpoint

:


Which program do you have the disks for?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375





oops, I meant 2000

:


Office 2003 is the latest version. Why are you trying to use Office
XP?

|I have Office 2003 discs and licence. I downloaded triel version of
Office
| XP, and subsequently purchased the licence after the trial period. I
now
need
| to reformat my hard drive and start again as my computer has become
very
| slow. How do I get office XP back on without having to pay again?
Click to expand...
Click to expand...
Click to expand...
 
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