I select "agree and install" to install updates, nothing happens

J

JEAN

I AM TRYING TO INSTALL THE UPDATES FOR MY NEW PROGRAM AND WHEN I SELECT
"AGREE AND INSTALL", NOTHING HAPPENS. WHAT AM I DOING WRONG? WHY AM I NOT
ABLE TO DOWNLOAD THE UPDATES?
 
G

Gordon

JEAN said:
I AM TRYING TO INSTALL THE UPDATES FOR MY NEW PROGRAM AND WHEN I
SELECT "AGREE AND INSTALL", NOTHING HAPPENS. WHAT AM I DOING WRONG?
WHY AM I NOT ABLE TO DOWNLOAD THE UPDATES?
Click to expand...

Firstly please do NOT post all in caps as it is considered the usenet
equivalent of SHOUTING and some people also think it rude.

Secondly, what version of Office are you trying to download updates for?
 
G

Gordon

JEAN said:
Sorry I did not mean to shout. I am using Microsoft Professional
2003.
Click to expand...

When you say "nothing" happens - do mean exactly that? Absolutely nothing?
No error message at all?
 
J

JEAN

Gordon said:
When you say "nothing" happens - do mean exactly that? Absolutely nothing?
No error message at all?

Absolutely nothing happens at all. No error messages. The search for updates showed that there are 3 critical updates to be installed.
Click to expand...
 
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