Identity Login screen pops up every time I open Outlook 2007

[AK-47]

Hi,

I have just upgraded Outlook Express 6 to Outlook 2007.

Now every time I open Outlook 2007, the Identity Login screen from Outlook
Express 6 appears and I have to either enter my Outlook Express 6 password or
click Cancel.

Why is this happening and how can I stop this?

Also, is there any way of uninstalling Outlook Express 6?

I am using Windows XP Professional SP2 and Internet Exploer 7.

Thanks very much,

AK.

 

[Diane Poremsky [MVP]]

How are you opening outlook? Did you try making a new profile? (control
panel, mail)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[AK-47]

Thanks for your reply.

I am not really sure what you mean by, "How are you opening outlook?" I open
it by clicking the quick launch icon for e-mail - is this what you were
referring to?

I have just tried making a new profile - but the same thing happens.

Any other ideas?

Thanks,

AK.

How are you opening outlook? Did you try making a new profile? (control
panel, mail)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi,

I have just upgraded Outlook Express 6 to Outlook 2007.

Now every time I open Outlook 2007, the Identity Login screen from Outlook
Express 6 appears and I have to either enter my Outlook Express 6 password
or
click Cancel.

Why is this happening and how can I stop this?

Also, is there any way of uninstalling Outlook Express 6?

I am using Windows XP Professional SP2 and Internet Exploer 7.

Thanks very much,

AK.

 

[Diane Poremsky [MVP]]

Yeah, that is what I meant - if you were clicking an email link, your
default client could be set for OE. How about verifying the properties of
the link that it is using Outlook. Also, did you import the OE settings?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Thanks for your reply.

I am not really sure what you mean by, "How are you opening outlook?" I
open
it by clicking the quick launch icon for e-mail - is this what you were
referring to?

I have just tried making a new profile - but the same thing happens.

Any other ideas?

Thanks,

AK.

How are you opening outlook? Did you try making a new profile? (control
panel, mail)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Hi,

I have just upgraded Outlook Express 6 to Outlook 2007.

Now every time I open Outlook 2007, the Identity Login screen from
Outlook
Express 6 appears and I have to either enter my Outlook Express 6
password
or
click Cancel.

Why is this happening and how can I stop this?

Also, is there any way of uninstalling Outlook Express 6?

I am using Windows XP Professional SP2 and Internet Exploer 7.

Thanks very much,

AK.

 

[AK-47]

Hi Diane, thanks for your reply.

I have gone into the properties of the link, but cannot see where it says if
it is using Outlook or not? Not sure whether this is relevant or not, but the
e-mail icon has changed from the Outlook Express 6 icon to the Outlook 2007
icon.

I did import the OE6 settings. I don't know how to undo this in order to see
if this solves the problems.

Please advise.

Thanks again,

AK.

Yeah, that is what I meant - if you were clicking an email link, your
default client could be set for OE. How about verifying the properties of
the link that it is using Outlook. Also, did you import the OE settings?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Thanks for your reply.

I am not really sure what you mean by, "How are you opening outlook?" I
open
it by clicking the quick launch icon for e-mail - is this what you were
referring to?

I have just tried making a new profile - but the same thing happens.

Any other ideas?

Thanks,

AK.

How are you opening outlook? Did you try making a new profile? (control
panel, mail)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Hi,

I have just upgraded Outlook Express 6 to Outlook 2007.

Now every time I open Outlook 2007, the Identity Login screen from
Outlook
Express 6 appears and I have to either enter my Outlook Express 6
password
or
click Cancel.

Why is this happening and how can I stop this?

Also, is there any way of uninstalling Outlook Express 6?

I am using Windows XP Professional SP2 and Internet Exploer 7.

Thanks very much,

AK.

 

[Diane Poremsky [MVP]]

Right click on the shortcut in Quick Launch and choose properties. You'll
see a line that looks like this if its set to outlook:
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" /recycle



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi Diane, thanks for your reply.

I have gone into the properties of the link, but cannot see where it says
if
it is using Outlook or not? Not sure whether this is relevant or not, but
the
e-mail icon has changed from the Outlook Express 6 icon to the Outlook
2007
icon.

I did import the OE6 settings. I don't know how to undo this in order to
see
if this solves the problems.

Please advise.

Thanks again,

AK.

Yeah, that is what I meant - if you were clicking an email link, your
default client could be set for OE. How about verifying the properties
of
the link that it is using Outlook. Also, did you import the OE settings?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Thanks for your reply.

I am not really sure what you mean by, "How are you opening outlook?" I
open
it by clicking the quick launch icon for e-mail - is this what you were
referring to?

I have just tried making a new profile - but the same thing happens.

Any other ideas?

Thanks,

AK.

:

How are you opening outlook? Did you try making a new profile?
(control
panel, mail)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Hi,

I have just upgraded Outlook Express 6 to Outlook 2007.

Now every time I open Outlook 2007, the Identity Login screen from
Outlook
Express 6 appears and I have to either enter my Outlook Express 6
password
or
click Cancel.

Why is this happening and how can I stop this?

Also, is there any way of uninstalling Outlook Express 6?

I am using Windows XP Professional SP2 and Internet Exploer 7.

Thanks very much,

AK.

 

[AK-47]

I have followed your instructions, but when I right-click on the Quick Launch
icon for e-mail, I get a Mail Setup box (the same box I get if I go to
Control Panel, Mail).

I don't see a line such as that which you quoted anywhere in that box.

Any ideas?

Thanks.

Right click on the shortcut in Quick Launch and choose properties. You'll
see a line that looks like this if its set to outlook:
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" /recycle



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi Diane, thanks for your reply.

I have gone into the properties of the link, but cannot see where it says
if
it is using Outlook or not? Not sure whether this is relevant or not, but
the
e-mail icon has changed from the Outlook Express 6 icon to the Outlook
2007
icon.

I did import the OE6 settings. I don't know how to undo this in order to
see
if this solves the problems.

Please advise.

Thanks again,

AK.

Yeah, that is what I meant - if you were clicking an email link, your
default client could be set for OE. How about verifying the properties
of
the link that it is using Outlook. Also, did you import the OE settings?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Thanks for your reply.

I am not really sure what you mean by, "How are you opening outlook?" I
open
it by clicking the quick launch icon for e-mail - is this what you were
referring to?

I have just tried making a new profile - but the same thing happens.

Any other ideas?

Thanks,

AK.

:

How are you opening outlook? Did you try making a new profile?
(control
panel, mail)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Hi,

I have just upgraded Outlook Express 6 to Outlook 2007.

Now every time I open Outlook 2007, the Identity Login screen from
Outlook
Express 6 appears and I have to either enter my Outlook Express 6
password
or
click Cancel.

Why is this happening and how can I stop this?

Also, is there any way of uninstalling Outlook Express 6?

I am using Windows XP Professional SP2 and Internet Exploer 7.

Thanks very much,

AK.

 

[Diane Poremsky [MVP]]

You're looking on the start menu, not the quick launch menu (on the tray).

If you get the mail setup stuff, its set for outlook. If you open the mail
setup dialog and make a new profile totally from scratch (not by importing
or copying), it still gives you the outlook express logon?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have followed your instructions, but when I right-click on the Quick
Launch
icon for e-mail, I get a Mail Setup box (the same box I get if I go to
Control Panel, Mail).

I don't see a line such as that which you quoted anywhere in that box.

Any ideas?

Thanks.

Right click on the shortcut in Quick Launch and choose properties. You'll
see a line that looks like this if its set to outlook:
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" /recycle



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Hi Diane, thanks for your reply.

I have gone into the properties of the link, but cannot see where it
says
if
it is using Outlook or not? Not sure whether this is relevant or not,
but
the
e-mail icon has changed from the Outlook Express 6 icon to the Outlook
2007
icon.

I did import the OE6 settings. I don't know how to undo this in order
to
see
if this solves the problems.

Please advise.

Thanks again,

AK.

:

Yeah, that is what I meant - if you were clicking an email link, your
default client could be set for OE. How about verifying the
properties
of
the link that it is using Outlook. Also, did you import the OE
settings?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Thanks for your reply.

I am not really sure what you mean by, "How are you opening
outlook?" I
open
it by clicking the quick launch icon for e-mail - is this what you
were
referring to?

I have just tried making a new profile - but the same thing happens.

Any other ideas?

Thanks,

AK.

:

How are you opening outlook? Did you try making a new profile?
(control
panel, mail)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


Hi,

I have just upgraded Outlook Express 6 to Outlook 2007.

Now every time I open Outlook 2007, the Identity Login screen
from
Outlook
Express 6 appears and I have to either enter my Outlook Express 6
password
or
click Cancel.

Why is this happening and how can I stop this?

Also, is there any way of uninstalling Outlook Express 6?

I am using Windows XP Professional SP2 and Internet Exploer 7.

Thanks very much,

AK.

 

[AK-47]

Well, I don't know what's occurred, but it seems to have fixed itself now!
The OE6 screen no longer pops up.

Thanks for all your help.

AK.

You're looking on the start menu, not the quick launch menu (on the tray).

If you get the mail setup stuff, its set for outlook. If you open the mail
setup dialog and make a new profile totally from scratch (not by importing
or copying), it still gives you the outlook express logon?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have followed your instructions, but when I right-click on the Quick
Launch
icon for e-mail, I get a Mail Setup box (the same box I get if I go to
Control Panel, Mail).

I don't see a line such as that which you quoted anywhere in that box.

Any ideas?

Thanks.

Right click on the shortcut in Quick Launch and choose properties. You'll
see a line that looks like this if its set to outlook:
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" /recycle



--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Hi Diane, thanks for your reply.

I have gone into the properties of the link, but cannot see where it
says
if
it is using Outlook or not? Not sure whether this is relevant or not,
but
the
e-mail icon has changed from the Outlook Express 6 icon to the Outlook
2007
icon.

I did import the OE6 settings. I don't know how to undo this in order
to
see
if this solves the problems.

Please advise.

Thanks again,

AK.

:

Yeah, that is what I meant - if you were clicking an email link, your
default client could be set for OE. How about verifying the
properties
of
the link that it is using Outlook. Also, did you import the OE
settings?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Thanks for your reply.

I am not really sure what you mean by, "How are you opening
outlook?" I
open
it by clicking the quick launch icon for e-mail - is this what you
were
referring to?

I have just tried making a new profile - but the same thing happens.

Any other ideas?

Thanks,

AK.

:

How are you opening outlook? Did you try making a new profile?
(control
panel, mail)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or
point
your
newsreader to msnews.microsoft.com.


Hi,

I have just upgraded Outlook Express 6 to Outlook 2007.

Now every time I open Outlook 2007, the Identity Login screen
from
Outlook
Express 6 appears and I have to either enter my Outlook Express 6
password
or
click Cancel.

Why is this happening and how can I stop this?

Also, is there any way of uninstalling Outlook Express 6?

I am using Windows XP Professional SP2 and Internet Exploer 7.

Thanks very much,

AK.