illegal error

[Sam K]

Hi

I am using Excel 2000 (Version 9.06 SP3). The excel file is a utility which
helps collating data.

it keeps crashing and gives a kernel32.dll error

Content given below:

EXCEL caused an invalid page fault in
module KERNEL32.DLL at 017f:bff7b9a6.
Registers:
EAX=00000000 CS=017f EIP=bff7b9a6 EFLGS=00200246
EBX=00704240 SS=0187 ESP=0062d1a0 EBP=0062d1b4
ECX=00704240 DS=0187 ESI=007042a8 FS=33af
EDX=00810ecc ES=0187 EDI=007042a8 GS=0000
Bytes at CS:EIP:
ff 76 04 e8 13 89 ff ff 5e c2 04 00 56 8b 74 24
Stack dump:
00704240 708feb88 007042a8 00000000 00810ed0 0062d1f4 708fe28e 00810ed0
0000000d 0062d1dc 00000001 00704240 00000012 00000000 81930574 00000000


Can anybody help me out on this

Regards

Sam

 

[Puppet_Sock]

Sam K wrote:
[snip]

EXCEL caused an invalid page fault in
module KERNEL32.DLL at 017f:bff7b9a6. [snip]
Can anybody help me out on this

Possibly your install of Excel has become corrupted. A re-install
*might* help, or not.

See if you can find the spot in the Excel file that triggers this.
If you can find what it is doing, that might narrow down things.
For example, if it was calling an add-in at that point, you might
find the add-in was corrupted.

Does it do the same thing on different machines? That will
tell you if it is something gnarly about that one machine.
Socks

 

[Sam K]

Hi

Unfortunately its a protected file, will not let make alterations. Therefore
cannot go any further (There are a few macros in the file-- which collate
the data and create a csv file for upload.)

Having said that the next point about it working on other PC, yes the file
is working on other PCs

Sam

Sam K wrote:
[snip]

EXCEL caused an invalid page fault in
module KERNEL32.DLL at 017f:bff7b9a6. [snip]
Can anybody help me out on this

Possibly your install of Excel has become corrupted. A re-install
*might* help, or not.

See if you can find the spot in the Excel file that triggers this.
If you can find what it is doing, that might narrow down things.
For example, if it was calling an add-in at that point, you might
find the add-in was corrupted.

Does it do the same thing on different machines? That will
tell you if it is something gnarly about that one machine.
Socks

 

[Puppet_Sock]

Unfortunately its a protected file, will not let make alterations. Therefore
cannot go any further (There are a few macros in the file-- which collate
the data and create a csv file for upload.)

Having said that the next point about it working on other PC, yes the file
is working on other PCs

So first, compare all the settings between the two machines, the
one where it works and the one where it does not. Check disk space,
and so on. Check user permissions.

Then get a clean copy of the util.

Then get clean copies of any add-ins and such that
are used.

Then get a fresh install of Excel.

And if it still fails, you might need the developer's help. These
things
are often very hard to figure out if you can't step through the code
and
see the problem line. A good developer will be interested in looking
(though he may charge for his time) because this might be a bug
in the app.
Socks