Illegal Operation on Save

M

Michelle Belitz

I run a windows 2000 server. I host and maintain my own websites but I have
one customer that maintains their own site off of another internet provider
and has a different designer - I only host the domain on my server. Anyhow -
suddenly whenever they try to save a new page and / or changes - they get an
illegal operation and the typical XP "Send this error report to Microsoft"
box. Now I can log onto the site - create a new test page and save it
without any troubles but the customer can't (who is on another internet
service) and the web page designer can't (who is also on a completely
different service) - so is this a Frontpage issue? A windows server 200
issue? Or is this something to do with the server not allowing outisde IP
addresses?

Any suggestions would be greatly appreciated!

Michelle
 
S

Stefan B Rusynko

Have you or they tried the usual repairs
1) In Windows Explorer Find and delete all FP Temp Files
2) In Windows Explorer Find and delete all hidden *.web files
3) In Windows Explorer Find and delete the file CMDUI.PRF
4) Disable or Uninstall any FP Addins
5) Run a Repair / Reinstall on FP & IE
6) Install all Service Packs for your OS, IE, and MS Office





| I run a windows 2000 server. I host and maintain my own websites but I have
| one customer that maintains their own site off of another internet provider
| and has a different designer - I only host the domain on my server. Anyhow -
| suddenly whenever they try to save a new page and / or changes - they get an
| illegal operation and the typical XP "Send this error report to Microsoft"
| box. Now I can log onto the site - create a new test page and save it
| without any troubles but the customer can't (who is on another internet
| service) and the web page designer can't (who is also on a completely
| different service) - so is this a Frontpage issue? A windows server 200
| issue? Or is this something to do with the server not allowing outisde IP
| addresses?
|
| Any suggestions would be greatly appreciated!
|
| Michelle
|
|
 
Top