IMAP problem via Outlook

[C Brookhouse]

Multiple users I look after are connecting to an IMAP e-
mail server via Outlook which is creating a small
problem. Random new e-mails repeat themselves up to 3
times with an additional 10 hours added to them of when
it arrived. i.e e-mail marked arrived as 10:00am will
have a repeated e-mail downloaded to the inbox as 8pm
that same day. Strange thing is that the original e-mail
shows as deleted but not yet purged.

The repeated e-mails always show a 10 hour addition to
the original e-mail arrival time.

Any solution to fix this problem apart from changing to a
different e-mail client such as Eudora which hasn't had
this problem?

Thanks.

 

[Diane Poremsky [MVP]]

No, there is no fix, except for the users to purge deleted items.

 

[c brookhouse]

Sorry. What I meant was that the original e-mail was
automatically deleted without any user intervention and a
repeated e-mail showing an arrival time of +10 hours
turns up in the inbox immediately after the deletion. I
already know the frustrating problem of having to delete
and purge all the time which hopefully will be fixed by
MS in a patch one day.

-----Original Message-----
No, there is no fix, except for the users to purge deleted items.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

Multiple users I look after are connecting to an IMAP e-
mail server via Outlook which is creating a small
problem. Random new e-mails repeat themselves up to 3
times with an additional 10 hours added to them of when
it arrived. i.e e-mail marked arrived as 10:00am will
have a repeated e-mail downloaded to the inbox as 8pm
that same day. Strange thing is that the original e- mail
shows as deleted but not yet purged.

The repeated e-mails always show a 10 hour addition to
the original e-mail arrival time.

Any solution to fix this problem apart from changing to a
different e-mail client such as Eudora which hasn't had
this problem?

Thanks.

.

 

[Diane Poremsky [MVP]]

What IMAP server do you connect to?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Sorry. What I meant was that the original e-mail was
automatically deleted without any user intervention and a
repeated e-mail showing an arrival time of +10 hours
turns up in the inbox immediately after the deletion. I
already know the frustrating problem of having to delete
and purge all the time which hopefully will be fixed by
MS in a patch one day.

-----Original Message-----
No, there is no fix, except for the users to purge deleted items.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

Multiple users I look after are connecting to an IMAP e-
mail server via Outlook which is creating a small
problem. Random new e-mails repeat themselves up to 3
times with an additional 10 hours added to them of when
it arrived. i.e e-mail marked arrived as 10:00am will
have a repeated e-mail downloaded to the inbox as 8pm
that same day. Strange thing is that the original e- mail
shows as deleted but not yet purged.

The repeated e-mails always show a 10 hour addition to
the original e-mail arrival time.

Any solution to fix this problem apart from changing to a
different e-mail client such as Eudora which hasn't had
this problem?

Thanks.

.

 

[c brookhouse]

I connect to a Unix IMAP server. It might be the case
that the server has the error and Outlook has a certain
way of synching the inbox that picks up the error???

-----Original Message-----
What IMAP server do you connect to?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

Sorry. What I meant was that the original e-mail was
automatically deleted without any user intervention and a
repeated e-mail showing an arrival time of +10 hours
turns up in the inbox immediately after the deletion. I
already know the frustrating problem of having to delete
and purge all the time which hopefully will be fixed by
MS in a patch one day.

-----Original Message-----
No, there is no fix, except for the users to purge deleted items.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

Multiple users I look after are connecting to an IMAP e-
mail server via Outlook which is creating a small
problem. Random new e-mails repeat themselves up to 3
times with an additional 10 hours added to them of when
it arrived. i.e e-mail marked arrived as 10:00am will
have a repeated e-mail downloaded to the inbox as 8pm
that same day. Strange thing is that the original e- mail
shows as deleted but not yet purged.

The repeated e-mails always show a 10 hour addition to
the original e-mail arrival time.

Any solution to fix this problem apart from changing to a
different e-mail client such as Eudora which hasn't had
this problem?

Thanks.


.

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