Imported Entourage Contacts not showing in Address Book

[Wanda Dale]

After I EXPORTED my Entourage Contacts into an Excel file, I spent 3 weeks
cleaning them up (removing dups, adding addresses and email addresses). I
them IMPORTED them back into Entourage. Once I examined them to ensure they
imported properly, I deleted the old ones.

Much to my surprise, when I clicked on the Address Book Icon, I had no
contacts over there anymore, therefore, Mobile Me cannot get my Entourage
updates to sync.

How do I get my contacts into the "now empty" Address Book"? I don't like
Address Book, but seems I can't get away from its presence.

Help. Am I dumb or what?

 

[William Smith [MVP]]

After I EXPORTED my Entourage Contacts into an Excel file, I spent 3 weeks
cleaning them up (removing dups, adding addresses and email addresses). I
them IMPORTED them back into Entourage. Once I examined them to ensure they
imported properly, I deleted the old ones.

Much to my surprise, when I clicked on the Address Book Icon, I had no
contacts over there anymore, therefore, Mobile Me cannot get my Entourage
updates to sync.

How do I get my contacts into the "now empty" Address Book"? I don't like
Address Book, but seems I can't get away from its presence.

Address Book is not necessary to sync your Entourage contacts to
MobileMe, however, it will contain your contacts as a side effect.

In Entourage, go to Entourage menu --> Preferences... --> General
Preferences --> Sync Services and select "Synchronize contacts with
Address Book and MobileMe". Click the OK button to close your
preferences and you should be prompted with choices for how to sync. You
want Entourage to overwrite.

If this option is already selected then deselect it and click the OK
button to close your preferences. Wait a few minutes for the processes
to stop and clean up any old data. Then enable it.

Hope this helps!

--

bill

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