importing .pst files from outlook 03 to xp

V

Van

I have Outlook 2003 on my desktop and Outlook XP on my laptop. When I try to
import a 2003 .pst file into XP I get the msg: The file [location] is not
compatible with this version of the Personal Folders information service.
Contact your administrator.

Surely MS can't have intended an incompatibility between products only one
issue seperated.

Any solutions out there?

Thanks
 
M

Milly Staples [MVP - Outlook]

Outlook 2003 uses a new unicode format for .pst files that allows a much
larger information store (theoretically 32 terabytes). To use it with a
previous version of Outlook, export to a 97-2003 format .pst file and then
open (not import) that one in previous versions of Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Van asked:

| I have Outlook 2003 on my desktop and Outlook XP on my laptop. When
| I try to import a 2003 .pst file into XP I get the msg: The file
| [location] is not compatible with this version of the Personal
| Folders information service. Contact your administrator.
|
| Surely MS can't have intended an incompatibility between products
| only one issue seperated.
|
| Any solutions out there?
|
| Thanks
 
R

Russ Valentine [MVP-Outlook]

One minor correction here. You can't export to any format but UNICODE.
Instead you must create a new PST file in the old format, then copy data
into that PST.
 
B

Brian Tillman

Russ Valentine said:
One minor correction here. You can't export to any format but UNICODE.
Instead you must create a new PST file in the old format, then copy
data into that PST.
Click to expand...

Russ, I've experimented and find that if you create an ANSI PST with Outlook
2003, you can then export to that PST if you browse to it in the Export
dialogue.
 
R

Russ Valentine [MVP-Outlook]

Right. That will work. But most users won't do that. They just select export
and let the export utility create the file. That's what won't work.
And as you know so well, once you've already created the new file, you're
far better off just copying into it rather that exporting into it.
 
B

Brian Tillman

Russ Valentine said:
And as you know so well, once you've already created the new file,
you're far better off just copying into it rather that exporting into
it.
Click to expand...

Can't argue with that.
 
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