!. NEVER import a .pst file - use File->Open.
2. You will need to create a 97-2002 compatible file in Outlook 2003. 2003
uses a unicode format that allows for larger than 2 gig .pst files. Export
your .pst file in Outlook 2003 and select the option for the earlier file
format.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, ascrivner asked:
| I tried copying the file from the CD to the desktop and importing it.
| The message I now receive says that the file "is not compatible with
| the version of the Personal Folders information service. Contact
| your admininstrator." I am the administrator and the only one who
| uses this box.
|
| "Big E" wrote:
|
||
||| -----Original Message-----
||| I am using Outlook 2003 running on Windows XP on one
||| computer. I have exported the .pst file and tried to
||| import it onto another computer into Outlook XP running
||| on Windows XP. I get the message saying that access to
||| this file is denied. I did the exact same thing but in
||| the other direction a few weeks ago and it worked fine.
||| Help, please?
||| .
||| what medium are you using to tranfer from one computer
|| to the other? You may need to copy the pst folder to the
|| desktop first, then import the pst file into Outlook from
|| the desktop.