In Publisher 2000, text double-prints with a picture

[Harrybari]

In Publisher 2000, when a pictgure appears on a page, all text prints
fuzzy--it double prints like a TV 'ghost.' This occuirs only when there is a
graphic along with the text.

 

[Mary Sauer]

If the objects look okay on your screen, it is no doubt a printer issue. Go to
the manufacturer's web site of your model printer and look around for an updated
driver. Maybe re-installing your present driver..
It is always advisable to completely remove a driver before
installing/reinstalling.

Bruce Sanderson's Windows Web
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

 

[Harrybari]

I had alrleady reinstalled the printer driver and done everything else I
could think of. A tech rep from Microsoft in an email exchange led me through
the proceess of recycling the unit, then cleaning the contacts on the ink
cassettes with a sooft cloth. After a couple shots of cleaning the contacts,
then cleaning the contacts with the machine's 'tools' and aligning the
cassettes, I got a good test page. After this, the page which had been so
much trouble printed out clear and sharp.

So, Mary was right about the problem beng with the printer. But it turned
out to be something as simple as thoroughly cleaning off the contacts on the
cassettes (I had used the 'tools' cleaning previously) rather than something
much more serious--it was almost as though it was too simple, so I had been
looking for some exquisite problem.