incoming e-mail

[Hanif]

MS Outlook using Comcast -- I have followed MS Outlook e-
mail set and Comcast instructions for setting up
additional e-mail accounts. However, this new account
does not receive incoming messages. I have no problem
sending messages from this account.

My original MS Outlook account using Comcast (established
March 2002 [above]) works just fine!

Please advise as to how to resolve this problem.

Thanks!

Regards,

Hanif

 

[Guest]

-----Original Message-----
MS Outlook using Comcast -- I have followed MS Outlook e-
mail set and Comcast instructions for setting up
additional e-mail accounts. However, this new account
does not receive incoming messages. I have no problem
sending messages from this account.

My original MS Outlook account using Comcast (established
March 2002 [above]) works just fine!

Please advise as to how to resolve this problem.

Thanks!

Regards,

Hanif
.
btw, the operating system is MS XP Professional = hanif

 

[Jeff Stephenson [MSFT]]

What version of Outlook do you have? Are you getting any error messages
when you try to receive on the new account?