T
tballard
We have a problem with incoming HTML email. Sometimes it
comes through fine, and other times there will be a bunch
of html programming tags at the top of the email. Also,
sometimes hyperlinks are not formatted properly; i.e.,
even though they are sent correctly to us, when we
receive them an extra character has been added or
replaced. And one more thing--sometimes when we go to
print or forward an HTML email, some of the text
disappears or changes colors. For example, today an
email that was sent to a user displays perfectly on her
screen, but when she forwarded it to me, text was
missing. The same thing happened when it was printed
(tried printing it to multiple printers--same thing).
When she forwarded to me in plain test, everything is
fine. So somewhere the HTML is being misinterpreted.
Any ideas or advice would be greatly appreciated.
Thanks!
Tara
comes through fine, and other times there will be a bunch
of html programming tags at the top of the email. Also,
sometimes hyperlinks are not formatted properly; i.e.,
even though they are sent correctly to us, when we
receive them an extra character has been added or
replaced. And one more thing--sometimes when we go to
print or forward an HTML email, some of the text
disappears or changes colors. For example, today an
email that was sent to a user displays perfectly on her
screen, but when she forwarded it to me, text was
missing. The same thing happened when it was printed
(tried printing it to multiple printers--same thing).
When she forwarded to me in plain test, everything is
fine. So somewhere the HTML is being misinterpreted.
Any ideas or advice would be greatly appreciated.
Thanks!
Tara