Tools->Options->Mail Format tab. Ensure you are not set to use Word as the editor. If you are, then use Word's options for formatting text.
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Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Boswell asked:
| can't find FORMATTING?