B
Beth
Hello
I have set up an incident logging database for our helpdesk.
When an incident is logged via e-mail is it possible to attach the original
email to that record on the database?
Just using copy & paste at the moment.
Many thanks
I have set up an incident logging database for our helpdesk.
When an incident is logged via e-mail is it possible to attach the original
email to that record on the database?
Just using copy & paste at the moment.
Many thanks