Insert AutoText - Grayed Out

[cgolson]

System Configuration : Running XP, SP2, Word 2003, SP2.

Problem: Need the standard Insert AutoText item, user, page, date, file,
path, etc to be available all the time. Insert AutoText is grayed out.

Questions: (Insert Autotext in Header and footer)
1. How do I ungray the Insert AutoText, and provide the standard offering of
items.
2. When someone sends me a Word doc with Insert AutoText grayed out, is
there a different way to turn it on?
3. When I have saved my standard footer to the Normal.dot template, the
Insert AutoText Box again is grayed out. How can I reactivate this to
provide me the flexibility to change the saved footer to something else.

Thanks:

 

[Suzanne S. Barnhill]

How did you "save your standard footer to Normal.dot"? If you saved a
document as Normal.dot, then that's your answer. See
http://word.mvps.org/FAQs/Customization/CustomizeNormalTemplate.htm and
"WD2002: Styles and AutoText Are Not Copied to New Template Based on
Normal.dot" at http://support.microsoft.com/?kbid=291441