Inserting a contact as text in an email message

E

Elizabeth

When a new message is opened we would like to insert
contact information as text. The steps we use are as
follows: Open a new message, Select item from the
pulldown box insert file, Select contacts. At this point
the text only radio button is grayed out. The only
options are attachement and shortcut. What needs to be
changed or inabled to use the text only radio button?
 

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