Inserting pictures and only get a box

[lehrdw]

I have a lab of computers with Office XP loaded on Dell desktop computers.
Sometimes when we try to insert a picture into Word, all that comes up is a
box and not the picture. If we go to adjust the color of the picture, it
sometimes shows up. Sometimes the top half of the picture shows and if we
scroll down, the lower half will show, but the upper half is now missing.
This does not happen all the time. What could be causing this issue.

 

[garfield-n-odie]

A few things to try:
1. In Word, if you're working in Normal view, switch to Print
Layout view (View | Print Layout), because objects that are
formatted as "float over text" (Word 97) or as something other
than "inline with text" (Word 2002 and 2003) are not visible in
Normal view.
2. In Word, click on Tools | Options | View tab | check the
"Drawings" box and uncheck the "Picture placeholders" box | Print
tab | check the "Drawing objects" box | OK.
3. If neither of the previous suggestions fixes the problem,
then try reducing the hardware acceleration setting in Start |
Control Panel | Display | Advanced | Troubleshooting. If this
fixes the problem, then you might want to check the website of
the manufacturer of your video card/graphics adapter to see if
there is an updated driver available.