installation and KB95449 - MSXML 6 Service Pack 2

J

JM

Hi there, and a happy new buggy year

* I can't install BCM 2007 on a fresh windows+office2007 installation.
The c:\progrfiles\microsoft...\SQL\setup bootstrap\log...\summary.txt says:

--------------------------------------------------------------------------------

Machine : PC-465
Product : MSXML 6 Service Pack 2 (KB954459)
Product Version : 6.20.1099.0
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0005_PC-465_MSXML6_1.log
Error Number : 1603
--------------------------------------------------------------------------------


SQL Server Setup failed. For more information, review the Setup log
file in %ProgramFiles%\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt.



* When I look into the detailled log mentionned, I just can see:

Property(S): Preselected = 1
Property(S): ACTION = INSTALL
MSI (s) (28:38) [10:31:35:857]: Note: 1: 1729
MSI (s) (28:38) [10:31:35:857]: Product: MSXML 6 Service Pack 2
(KB954459) -- Configuration failed.

MSI (s) (28:38) [10:31:35:857]: Cleaning up uninstalled install
packages, if any exist
MSI (s) (28:38) [10:31:35:857]: MainEngineThread is returning 1603
MSI (s) (28:00) [10:31:35:872]: Destroying RemoteAPI object.
MSI (s) (28:B0) [10:31:35:872]: Custom Action Manager thread ending.
=== Logging stopped: 05/01/2009 10:31:35 ===
MSI (c) (40:3C) [10:31:35:872]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied. Counter after
decrement: -1
MSI (c) (40:3C) [10:31:35:872]: MainEngineThread is returning 1603
=== Verbose logging stopped: 05/01/2009 10:31:35 ===



===> I tried to install (and reboot) KB954459 first, it didn't help.
Any idea ?

Thank you,

Jacques
 
L

Luther

Hi there, and a happy new buggy year

* I can't install BCM 2007 on a fresh windows+office2007 installation.
The c:\progrfiles\microsoft...\SQL\setup bootstrap\log...\summary.txt says:

---------------------------------------------------------------------------­-----

Machine         : PC-465
Product         : MSXML 6 Service Pack 2 (KB954459)
Product Version : 6.20.1099.0
Install         : Failed
Log File        : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0005_PC-465_MSXML6_1.log
Error Number    : 1603
---------------------------------------------------------------------------­-----

  SQL Server Setup failed. For more information, review the Setup log
file in %ProgramFiles%\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt.

* When I look into the detailled log mentionned, I just can see:

Property(S): Preselected = 1
Property(S): ACTION = INSTALL
MSI (s) (28:38) [10:31:35:857]: Note: 1: 1729
MSI (s) (28:38) [10:31:35:857]: Product: MSXML 6 Service Pack 2
(KB954459) -- Configuration failed.

MSI (s) (28:38) [10:31:35:857]: Cleaning up uninstalled install
packages, if any exist
MSI (s) (28:38) [10:31:35:857]: MainEngineThread is returning 1603
MSI (s) (28:00) [10:31:35:872]: Destroying RemoteAPI object.
MSI (s) (28:B0) [10:31:35:872]: Custom Action Manager thread ending.
=== Logging stopped: 05/01/2009  10:31:35 ===
MSI (c) (40:3C) [10:31:35:872]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied.  Counter after
decrement: -1
MSI (c) (40:3C) [10:31:35:872]: MainEngineThread is returning 1603
=== Verbose logging stopped: 05/01/2009  10:31:35 ===

===> I tried to install (and reboot) KB954459 first, it didn't help..
Any idea ?

Thank you,

Jacques
Click to expand...

Uninstall MSXML, and then reinstall sql.
 
J

JM

By Luther a écrit :
Hi there, and a happy new buggy year

* I can't install BCM 2007 on a fresh windows+office2007 installation.
The c:\progrfiles\microsoft...\SQL\setup bootstrap\log...\summary.txt says:

---------------------------------------------------------------------------­-----

Machine : PC-465
Product : MSXML 6 Service Pack 2 (KB954459)
Product Version : 6.20.1099.0
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0005_PC-465_MSXML6_1.log
Error Number : 1603
---------------------------------------------------------------------------­-----

SQL Server Setup failed. For more information, review the Setup log
file in %ProgramFiles%\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt.

* When I look into the detailled log mentionned, I just can see:

Property(S): Preselected = 1
Property(S): ACTION = INSTALL
MSI (s) (28:38) [10:31:35:857]: Note: 1: 1729
MSI (s) (28:38) [10:31:35:857]: Product: MSXML 6 Service Pack 2
(KB954459) -- Configuration failed.

MSI (s) (28:38) [10:31:35:857]: Cleaning up uninstalled install
packages, if any exist
MSI (s) (28:38) [10:31:35:857]: MainEngineThread is returning 1603
MSI (s) (28:00) [10:31:35:872]: Destroying RemoteAPI object.
MSI (s) (28:B0) [10:31:35:872]: Custom Action Manager thread ending.
=== Logging stopped: 05/01/2009 10:31:35 ===
MSI (c) (40:3C) [10:31:35:872]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied. Counter after
decrement: -1
MSI (c) (40:3C) [10:31:35:872]: MainEngineThread is returning 1603
=== Verbose logging stopped: 05/01/2009 10:31:35 ===

===> I tried to install (and reboot) KB954459 first, it didn't help.
Any idea ?

Thank you,

Jacques
Click to expand...

Uninstall MSXML, and then reinstall sql.
Click to expand...

"reinstall sql", you mean via the BCM setup tool ?
or with a separate package ?

Thank you
 
L

Luther

By Luther a écrit :




Hi there, and a happy new buggy year
* I can't install BCM 2007 on a fresh windows+office2007 installation.
The c:\progrfiles\microsoft...\SQL\setup bootstrap\log...\summary.txt says:
---------------------------------------------------------------------------­­-----
Machine         : PC-465
Product         : MSXML 6 Service Pack 2 (KB954459)
Product Version : 6.20.1099.0
Install         : Failed
Log File        : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0005_PC-465_MSXML6_1.log
Error Number    : 1603
---------------------------------------------------------------------------­­-----
  SQL Server Setup failed. For more information, review the Setup log
file in %ProgramFiles%\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt.
* When I look into the detailled log mentionned, I just can see:
Property(S): Preselected = 1
Property(S): ACTION = INSTALL
MSI (s) (28:38) [10:31:35:857]: Note: 1: 1729
MSI (s) (28:38) [10:31:35:857]: Product: MSXML 6 Service Pack 2
(KB954459) -- Configuration failed.
MSI (s) (28:38) [10:31:35:857]: Cleaning up uninstalled install
packages, if any exist
MSI (s) (28:38) [10:31:35:857]: MainEngineThread is returning 1603
MSI (s) (28:00) [10:31:35:872]: Destroying RemoteAPI object.
MSI (s) (28:B0) [10:31:35:872]: Custom Action Manager thread ending.
=== Logging stopped: 05/01/2009  10:31:35 ===
MSI (c) (40:3C) [10:31:35:872]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied.  Counter after
decrement: -1
MSI (c) (40:3C) [10:31:35:872]: MainEngineThread is returning 1603
=== Verbose logging stopped: 05/01/2009  10:31:35 ===
===> I tried to install (and reboot) KB954459 first, it didn't help.
Any idea ?
Thank you,
Jacques
Click to expand...
Click to expand...
Uninstall MSXML, and then reinstall sql.
Click to expand...

"reinstall sql", you mean via the BCM setup tool ?
or with a separate package ?

Thank you- Hide quoted text -

- Show quoted text -
Click to expand...

You'll need to run BCM setup to create the BCM Sql instance.

You can run the sql install directly, with their setup UI, and then
run BCM setup to create the BCM instance.
 
J

JM

Luther a écrit :
....
You'll need to run BCM setup to create the BCM Sql instance.

You can run the sql install directly, with their setup UI, and then
run BCM setup to create the BCM instance.
Click to expand...



OK, it's working now.
Here's what I've done, based on your advice "uninstall MSXML" :

- from "add/remove programs", you can't uninstall MSXML => it aborts
- You can uninstall the SQL express stuff if any, I don't know if it's
necessary

But, until you really can remove MSXML, you won't be able to install SQL
Express 2005 (so you won't be able to install BCM)

To force this patch deletion, use this:
http://www.tech-archive.net/Archive....public.sqlserver.setup/2008-12/msg00185.html
This tool really removes KB954459:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Reboot, just in case.
Then, you can install SQL Express 2005 or BCM I guess.
In my case, I manually installed SQL Express before BCM (meaning, not
the one integrated in BCM's package), with advanced options to name the
instance MSSMLBIZ.
Then BCM can install blah blah blah...Problem solved

All of this is related to MSXML + XP SP3 "conflicts", let say.

Regards,
 
C

Catmandrew

JM said:
Luther a écrit :
....



OK, it's working now.
Here's what I've done, based on your advice "uninstall MSXML" :

- from "add/remove programs", you can't uninstall MSXML => it aborts
- You can uninstall the SQL express stuff if any, I don't know if it's
necessary

But, until you really can remove MSXML, you won't be able to install SQL
Express 2005 (so you won't be able to install BCM)

To force this patch deletion, use this:
http://www.tech-archive.net/Archive....public.sqlserver.setup/2008-12/msg00185.html
This tool really removes KB954459:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Reboot, just in case.
Then, you can install SQL Express 2005 or BCM I guess.
In my case, I manually installed SQL Express before BCM (meaning, not
the one integrated in BCM's package), with advanced options to name the
instance MSSMLBIZ.
Then BCM can install blah blah blah...Problem solved

All of this is related to MSXML + XP SP3 "conflicts", let say.

Regards,
Click to expand...

Thanks to both of you. I had the same problem and the removal of MSXML
worked for me. Just for other to know I used the BCM install of SQL Express
2005 and the installation was perfect. Thanks again.
 
M

MJ

JM said:
Hi there, and a happy new buggy year

* I can't install BCM 2007 on a fresh windows+office2007 installation.
The c:\progrfiles\microsoft...\SQL\setup bootstrap\log...\summary.txt says:

--------------------------------------------------------------------------------

Machine : PC-465
Product : MSXML 6 Service Pack 2 (KB954459)
Product Version : 6.20.1099.0
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0005_PC-465_MSXML6_1.log
Error Number : 1603
--------------------------------------------------------------------------------


SQL Server Setup failed. For more information, review the Setup log
file in %ProgramFiles%\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Summary.txt.



* When I look into the detailled log mentionned, I just can see:

Property(S): Preselected = 1
Property(S): ACTION = INSTALL
MSI (s) (28:38) [10:31:35:857]: Note: 1: 1729
MSI (s) (28:38) [10:31:35:857]: Product: MSXML 6 Service Pack 2
(KB954459) -- Configuration failed.

MSI (s) (28:38) [10:31:35:857]: Cleaning up uninstalled install
packages, if any exist
MSI (s) (28:38) [10:31:35:857]: MainEngineThread is returning 1603
MSI (s) (28:00) [10:31:35:872]: Destroying RemoteAPI object.
MSI (s) (28:B0) [10:31:35:872]: Custom Action Manager thread ending.
=== Logging stopped: 05/01/2009 10:31:35 ===
MSI (c) (40:3C) [10:31:35:872]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied. Counter after
decrement: -1
MSI (c) (40:3C) [10:31:35:872]: MainEngineThread is returning 1603
=== Verbose logging stopped: 05/01/2009 10:31:35 ===



===> I tried to install (and reboot) KB954459 first, it didn't help.
Any idea ?

Thank you,

Jacques
Click to expand...
 
M

MJ

Where do I get the info to install SQL Express 2005 or BCM I guess.
manually not the one integrated in BCM's package), AND HOW DO I use advanced
options to name the instance MSSMLBIZ.

I need the steps... Can you help
MJ
 
M

MJ

I used the patch deletion and now the accounting software 2008 installed but
the business contact manager still can not be installed and I get no error.
help.
 
L

Luther Blissett

I used the patch deletion and now the accounting software 2008 installed but
the business contact manager still can not be installed and I get no error.  
help.






- Show quoted text -
Click to expand...

In the days of BCM v2 Microsoft used to have a document describing all
the steps for manually configuring sql to work with BCM, but with v3
they released a tool for installing the BCM database on a server and
removed the document, so that info is lost.

However, BCM setup should create the BCM sql instance if it doesn't
exist, even if sql's already installed.

How is the BCM setup failing w/out error. Does is report success, or
Watson?
 

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