Installation Product ID from Office 2003

[MaxWedge426]

OK, very basic, but: I have Project 2003, but have lost the Product ID Key.
The instructions on the CD say to use the Office 2003 Product ID Key, but
that is not accepted by the setup program.

Any ideas? Anyone? TIA

 

[Steve House [Project MVP]]

If you have a legal, registered, copy of Project you can contact Microsoft
customer service for assistance.

 

[MaxWedge426]

Thanks very much, Steve, I will do that, but I'm troubled by the fact that
the instructions don't work, i.e., they say to use the Office 2003 key, but
it doesn't unlock it. Has anyone else encountered this, I wonder? I
wouldn't want this to happen to my clients without being able to provide a
workaround.

Best regards,

Jack

 

[Steve House [Project MVP]]

To your clients? Maybe that's what's happening. Unless you have a volume
license or similar you can install each retail copy of the Office products,
including Project, on only one computer per license and the system checks to
see if an installation using that CD key has already been activated on
another computer. If you have installed a copy of Project on your own
computer you cannot use the same key to activate it on another, including
those of your clients. If you're sending them project files they will need
to purchase their own copy of MSP to read them - you can't supply them with
a copy of yours.

 

[MaxWedge426]

My apologies for being unclear. I haven't sold any copies of Project, just
concerned that clients who have Office already and for whatever reason lose
the product ID would encounter the same problems that I did when they follow
Microsoft's directions. In short, it should work, but it didn't, and I want
to know why. Actually, it shouldn't require a charge to call customer
support on this issue, I would think.

 

[Gilgamesh]

OK, very basic, but: I have Project 2003, but have lost the Product ID
Key.
The instructions on the CD say to use the Office 2003 Product ID Key, but
that is not accepted by the setup program.

Any ideas? Anyone? TIA

There is a version of Office that includes Project. The instructions seem
to refer to that but that may not be the version of your CD or Key.

 

[MaxWedge426]

Thanks, Gilgamesh. I think that's got to be it. Looks like I'll have to
cough up 35 bucks. Lucky for me, I'm fabulously wealthy...

 

[Steve House [Project MVP]]

There is?? First I've heard of it. Project is a member of the Office
family of products but to the best of my knowledge it has always been a
separately purchased product and not included in any of the Office bundles.

 

[Steve House [Project MVP]]

A good reason to admonish your clients to keep a copy of the CD key in their
safe. These days, when you spend X dollars for a piece of software, in
effect what your money is really going for is the license key, not the disc.
The discs are pretty much interchangeable and if my disc is damaged I can
borrow yours and install it or I can install some other replacement disc
perfectly legally, as long as I'm using my own license key.

 

[aishah]

As u've said " only one computer per license and the system checks to

see if an installation using that CD key has already been activated on
another computer. If you have installed a copy of Project on your own
computer you cannot use the same key to activate it on another, including
those of your clients" . My question is : if i aready have 1 microsoft project installed in a laptop, then my laptop now being reformatted after some damage occur, can i re-install back it, inside the same laptop? what if my laptop have damage that can't be restore? if i buy a new laptop to replace my old laptop, is it means that i need to purchase a new microsoft project to install it on my new computer/laptop?

 

[JulieS]

Hello Aishah,

You should contact Microsoft directly with questions concerning
licensing.

I hope this helps. Let us know how you get along.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional information
about Microsoft Project