Installing new software over old Office 2000

S

Sonny Day

I have recentley attempted to install an updated version of Office 200
onto
a PC I have inherited (with Windows XP). I had thought the previou
version
of Office had ben taken off but when I try and run Word documents
Microsoft
Setup for the old Office pops up asking for the old security key. I'm
assuming there is some trace of the old Office still left on my P
which is
overiding the new product's security, and unfortunatley no record o
the old
key exists. How can I completley remove the old software so that my ne
key
will be accepted
 
C

Carey Frisch [MVP]

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| I have recentley attempted to install an updated version of Office 2000
| onto
| a PC I have inherited (with Windows XP). I had thought the previous
| version
| of Office had ben taken off but when I try and run Word documents a
| Microsoft
| Setup for the old Office pops up asking for the old security key. I'm
| assuming there is some trace of the old Office still left on my PC
| which is
| overiding the new product's security, and unfortunatley no record of
| the old
| key exists. How can I completley remove the old software so that my new
| key
| will be accepted?
|
|
| --
| Sonny Day
 
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