Installing Office 12 error - says I have it already?

C

Chris J. Popp

Hi there.

I've got Office 12 Beta 2 which I am trying to install now that I am
running the Vista 5536 build that went public earlier this week.

The problem I am having is when I start the setup, I get a dialog box
that says

------------------------------------------------------------------------------------------------------------
Setup is unable to proceed due to the following error(s):
- Office 12 does not support upgrading from a prerelease version of
Office 12.
Please uninstall any prerelease version of Office 12.
Correct the issue(s) listed about ve re-run setup.
------------------------------------------------------------------------------------------------------------

So, I removed my Office 2003 installation and got the same error.Then I
read a post via a search in Google that recommended the removal of the
Office registry area. Did that, rebooted and tried again.

Same error.

I removed the Microsoft Office directory under Program Files and tried
again.Still can't install.

Has anyone seen this issue? Any help is appreciated and will help out
others I am sure.

Thanks,
Chris J. Popp
9412 - The Rock Station
www.9412.com
 
M

Milly Staples - MVP Outlook

You need to uninstall Office 2007 (Office 12) not Office 2003. Use the
Add/Remove programs option in Control Panel. If it does not show up, then
download and install the Windows Installer Cleanup Utility and remove all
references to Office 11 and 12 in that utility.

Then try again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chris J. Popp asked:

| Hi there.
|
| I've got Office 12 Beta 2 which I am trying to install now that I am
| running the Vista 5536 build that went public earlier this week.
|
| The problem I am having is when I start the setup, I get a dialog box
| that says
|
| ------------------------------------------------------------------------------------------------------------
| Setup is unable to proceed due to the following error(s):
| - Office 12 does not support upgrading from a prerelease version of
| Office 12.
| Please uninstall any prerelease version of Office 12.
| Correct the issue(s) listed about ve re-run setup.
| ------------------------------------------------------------------------------------------------------------
|
| So, I removed my Office 2003 installation and got the same error.Then
| I read a post via a search in Google that recommended the removal of
| the Office registry area. Did that, rebooted and tried again.
|
| Same error.
|
| I removed the Microsoft Office directory under Program Files and tried
| again.Still can't install.
|
| Has anyone seen this issue? Any help is appreciated and will help out
| others I am sure.
|
| Thanks,
| Chris J. Popp
| 9412 - The Rock Station
| www.9412.com
 
M

Milly Staples - MVP Outlook

You need to uninstall Office 2007 (Office 12) not Office 2003. Use the
Add/Remove programs option in Control Panel. If it does not show up, then
download and install the Windows Installer Cleanup Utility and remove all
references to Office 11 and 12 in that utility.

Then try again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chris J. Popp asked:

| Hi there.
|
| I've got Office 12 Beta 2 which I am trying to install now that I am
| running the Vista 5536 build that went public earlier this week.
|
| The problem I am having is when I start the setup, I get a dialog box
| that says
|
| ------------------------------------------------------------------------------------------------------------
| Setup is unable to proceed due to the following error(s):
| - Office 12 does not support upgrading from a prerelease version of
| Office 12.
| Please uninstall any prerelease version of Office 12.
| Correct the issue(s) listed about ve re-run setup.
| ------------------------------------------------------------------------------------------------------------
|
| So, I removed my Office 2003 installation and got the same error.Then
| I read a post via a search in Google that recommended the removal of
| the Office registry area. Did that, rebooted and tried again.
|
| Same error.
|
| I removed the Microsoft Office directory under Program Files and tried
| again.Still can't install.
|
| Has anyone seen this issue? Any help is appreciated and will help out
| others I am sure.
|
| Thanks,
| Chris J. Popp
| 9412 - The Rock Station
| www.9412.com
 
M

Milly Staples - MVP Outlook

You need to uninstall Office 2007 (Office 12) not Office 2003. Use the
Add/Remove programs option in Control Panel. If it does not show up, then
download and install the Windows Installer Cleanup Utility and remove all
references to Office 11 and 12 in that utility.

Then try again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chris J. Popp asked:

| Hi there.
|
| I've got Office 12 Beta 2 which I am trying to install now that I am
| running the Vista 5536 build that went public earlier this week.
|
| The problem I am having is when I start the setup, I get a dialog box
| that says
|
| ------------------------------------------------------------------------------------------------------------
| Setup is unable to proceed due to the following error(s):
| - Office 12 does not support upgrading from a prerelease version of
| Office 12.
| Please uninstall any prerelease version of Office 12.
| Correct the issue(s) listed about ve re-run setup.
| ------------------------------------------------------------------------------------------------------------
|
| So, I removed my Office 2003 installation and got the same error.Then
| I read a post via a search in Google that recommended the removal of
| the Office registry area. Did that, rebooted and tried again.
|
| Same error.
|
| I removed the Microsoft Office directory under Program Files and tried
| again.Still can't install.
|
| Has anyone seen this issue? Any help is appreciated and will help out
| others I am sure.
|
| Thanks,
| Chris J. Popp
| 9412 - The Rock Station
| www.9412.com
 
M

Milly Staples - MVP Outlook

You need to uninstall Office 2007 (Office 12) not Office 2003. Use the
Add/Remove programs option in Control Panel. If it does not show up, then
download and install the Windows Installer Cleanup Utility and remove all
references to Office 11 and 12 in that utility.

Then try again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chris J. Popp asked:

| Hi there.
|
| I've got Office 12 Beta 2 which I am trying to install now that I am
| running the Vista 5536 build that went public earlier this week.
|
| The problem I am having is when I start the setup, I get a dialog box
| that says
|
| ------------------------------------------------------------------------------------------------------------
| Setup is unable to proceed due to the following error(s):
| - Office 12 does not support upgrading from a prerelease version of
| Office 12.
| Please uninstall any prerelease version of Office 12.
| Correct the issue(s) listed about ve re-run setup.
| ------------------------------------------------------------------------------------------------------------
|
| So, I removed my Office 2003 installation and got the same error.Then
| I read a post via a search in Google that recommended the removal of
| the Office registry area. Did that, rebooted and tried again.
|
| Same error.
|
| I removed the Microsoft Office directory under Program Files and tried
| again.Still can't install.
|
| Has anyone seen this issue? Any help is appreciated and will help out
| others I am sure.
|
| Thanks,
| Chris J. Popp
| 9412 - The Rock Station
| www.9412.com
 
M

Milly Staples - MVP Outlook

You need to uninstall Office 2007 (Office 12) not Office 2003. Use the
Add/Remove programs option in Control Panel. If it does not show up, then
download and install the Windows Installer Cleanup Utility and remove all
references to Office 11 and 12 in that utility.

Then try again.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chris J. Popp asked:

| Hi there.
|
| I've got Office 12 Beta 2 which I am trying to install now that I am
| running the Vista 5536 build that went public earlier this week.
|
| The problem I am having is when I start the setup, I get a dialog box
| that says
|
| ------------------------------------------------------------------------------------------------------------
| Setup is unable to proceed due to the following error(s):
| - Office 12 does not support upgrading from a prerelease version of
| Office 12.
| Please uninstall any prerelease version of Office 12.
| Correct the issue(s) listed about ve re-run setup.
| ------------------------------------------------------------------------------------------------------------
|
| So, I removed my Office 2003 installation and got the same error.Then
| I read a post via a search in Google that recommended the removal of
| the Office registry area. Did that, rebooted and tried again.
|
| Same error.
|
| I removed the Microsoft Office directory under Program Files and tried
| again.Still can't install.
|
| Has anyone seen this issue? Any help is appreciated and will help out
| others I am sure.
|
| Thanks,
| Chris J. Popp
| 9412 - The Rock Station
| www.9412.com
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

office 2010 install error. 2
Installing a new software and having problems! :( 1
I can't install office it says the setup file is already running 1
I have big problem 1
2007 Office Setup Error 10
Error Installing Office 2007 Ultimate 11
Office 2k7 install after O2k7 Beta - puke 8
Installing MS Office 2007 Professional Plus 16

Top