Instant search ":problem"

[Bob Griendling]

Ever since installing Outlook 2007, I've had intermittent problems with the
search function. Usually, I notice it in contacts when it simply doesn't
find anything I search for. One time the fix was to use diagnostics to
repair the problem. Another time I had to reindex it.

Now I've got a problem with the Inbox, where I get the message: "Instant
search encountered a problem while trying to display search results.
Modifying your query may resolve the problem."

Of source, it's hard to modify a query that is simply a word in a subject
line.

I'm using XP.

Any thoughts?

Bob

 

[Ben M. Schorr - MVP (OneNote)]

Do you have Windows Desktop Search fully updated? I seem to recall, but
would have to look it up to be sure, that there was a Service Pack or
other update for it.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[Bob Griendling]

Can't tell. I have Service Pack 3. When I open the search function and
click Help, I learn that I have Windows version 5.1 (Build
2600,xpsp_sp3_gdr.080814-1236: Service Pack 3. On the windows web site
there is a Windows search 4.0, but I don't know what I have.

Bob

 

[Bob Griendling]

I have automatic updates turned on and it shows I've had every update
Windows offers.

Bob

 

[Ben M. Schorr - MVP (OneNote)]

Have you tried going to http://update.microsoft.com? Just in case?

Also have you scanned your disk for errors? That's just a swag but if
you have some disk problems that could cause an issue with the index
file I suppose.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[Bob Griendling]

Yes, I did go to updates.microsoft.com; the only thing updated was a
validation tool. And I again did the diagnostic option in Outlook. While
is claimed everything was OK with my disk, during the process I got a
message under Disk Diagnostics that there was a "exception processing
message c0000a3." However, at the end of that diagnostic, it said my disk
was fine.

 

[Bob Griendling]

Well, the automatic updates I get may not include the search engine. I
downloaded Search 4.0
(http://www.microsoft.com/windows/pr...rch/choose/windowssearch4.mspx?tab=Install It)

Search is now working.

I'm using XP. I'm not sure if it will fix the Vista search problem, but one
solution was found here.
http://forums.microsoft.com/msdn/sh...02&siteid=1&sb=0&d=1&at=7&ft=11&tf=0&pageid=1

Thanks.

Bob