internal data integrity

[Jim Holder]

When opening a.doc attachment from OE I receive a message to the effect that
Word cannot open the file and to use 'open with repair' facility. The 'error'
is described as 'Internal Data Integrity (Type 4)'. The doc then opens OK. he
sender wishes to know what they're doing wrong when composing or attaching
the document.

 

[Suzanne S. Barnhill]

Don't try opening the attachment directly from the email (for a number of
very good reasons). Instead, save it to your HD and open it from there.

 

[TF]

Jim

Possibly nothing and the document attachment is being damaged during
transmission. See if the sender has WinZip or a similar utility. Zipping the
attachment makes it more robust for transmission.



: When opening a.doc attachment from OE I receive a message to the effect
that
: Word cannot open the file and to use 'open with repair' facility. The
'error'
: is described as 'Internal Data Integrity (Type 4)'. The doc then opens OK.
he
: sender wishes to know what they're doing wrong when composing or attaching
: the document.

 

[Jim Holder]

Thanks for these but I and many others receive scores of .doc attachments
from this same sender several times a week. This problem occurs very
infrequently from the same sender and only this sender from the many others
in our community. A transmission error is possible but it must occur at the
senders end because the doument is affected in all recipient mailboxes. Can
you point me at some diagnostics please? In view of the infrequency I
wouldn't normally pursue but some (quite important) recipients just aren't
sufficirntly IT savvy to open and repair.

 

[TF]

Jim

How badly are the documents damaged? Does Open & Repair actually work and
how much of the document is still intact? Open & Repair should give some
pointer as to what is damaged and has been repaired (if possible).

Terry

: Thanks for these but I and many others receive scores of .doc attachments
: from this same sender several times a week. This problem occurs very
: infrequently from the same sender and only this sender from the many
others
: in our community. A transmission error is possible but it must occur at
the
: senders end because the doument is affected in all recipient mailboxes.
Can
: you point me at some diagnostics please? In view of the infrequency I
: wouldn't normally pursue but some (quite important) recipients just aren't
: sufficirntly IT savvy to open and repair.
:
: "TF" wrote:
:
: > Jim
: >
: > Possibly nothing and the document attachment is being damaged during
: > transmission. See if the sender has WinZip or a similar utility. Zipping
the
: > attachment makes it more robust for transmission.
: >
: > --
: > Terry Farrell - Word MVP
:
: >
: > : > : When opening a.doc attachment from OE I receive a message to the
effect
: > that
: > : Word cannot open the file and to use 'open with repair' facility. The
: > 'error'
: > : is described as 'Internal Data Integrity (Type 4)'. The doc then opens
OK.
: > he
: > : sender wishes to know what they're doing wrong when composing or
attaching
: > : the document.
: >
: >
: >

 

[Jim Holder]

TF; The document appears perfect on the senders machine (and prints with no
probs.) On the recipient machine there is (apparently) no way to determine
its state until it has gone through the repair process, after which it
matches the senders version to the t. Maybe a fly got caught with it in the
transmitter?

 

[Beth Melton]

Although Word 97 - Word 2003 share the same file format, Word 2003
uses a different method for opening a file. This has caused a few
minor issues, such as the one you have encountered. However, as you
found, the Open and Repair function corrects the issue.

The message "Internal data integrity" means the problem lies in the
internal binary portion of the document. IOW, once the repair has been
made the document will not visually change.

One cause for this error is if the document containing older ClipArt.
This issue was corrected in the Office 2003 SP-1 patch. If you don't
have all of the updates for Office 2003 then try installing them see
if the problem is rectified.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Elbert]

I started a new document after I had to repair with R-Word my old doc. I
copied the content as unformatted text and started reformatting. The document
contains two jpeg pictures, a TOC, bookmarks and cross references to
bookmarks and attribute fields. Imade minor changes in the styles (font).
I proceeded in small steps using "saving as" to create a trail of new docs.
Each time I closed the new doc and applied Open & Repair.
After a about 6 increments I had Internal data integrity error. I saved the
doc as webpage. Reopened with Open & Repair and it was o.k. That same doc I
saved again (Ctrl-S), closed and re-opened with Open & Repair.
Then the error was there again!!
In the mean time I deleted the Normal.dot a few times letting Word
re-creating it.
I can not identify the cause of the error. No idea where to look into the doc.
HELP!!!!

 

[Elbert]

After I noticed that the error also occurred after changing View from Outline
to Print Layout I did the same procedure on other users PC: no error occurred.
Then I started Detect and Repair on my PC from the Help menu. After restart
I was able to make 5 increments without error.