internal support function error in distribution list

[Sarah M]

I've recently changed to Outlook from Outlook Express and I can no longer
send emails to a distribution list of about 80 people; every attempt brings
up the error above. Neither can I send emails to a newly created distribution
list of around 120 peolpe that I composed, as instructed, by selecting names
in my address book. However, I can send messages to new distribution lists
contaning small numbers of people (up to 12). I don't understand how the
problems I'm having can be related to my Server since the error message
arises before the email is sent and I could send to the same list via OE. All
of them, successful or not, are listed as MAPIPDL rather than SMTP, so that
can't be relevant, either. Does size really matter in Outlook? If so, what's
the limit? I'm using XP with SP2 and Outlook 2003. Many thanks in advance for
your help.

 

[Russ Valentine [MVP-Outlook]]

OE does not even support DL's, so your post is unclear.
Limits on the size of a DL are set by the server, not Outlook.

 

[Sarah M]

Dear Russ,

Thanks for responding to my question. However, if you'd kindly take the time
to read my question rather than impatiently dismissing it, you'll discover
that actually it is remarkably clear. As I state in the very first
sentence,'I've recently changed TO Outlook FROM Outlook Express'. And,
Outlook, as you're fully aware does support Distribution Lists, hence my
problem -- and, hence, my query.

Whilst, of course I'm aware that OE doesn't support Distribution Lists, it
does have a facility for sending out emails to groups of people with ease and
efficiency. My difficulty is that I can't get Outlook to perform a similar
activity, albeit one which is given a different name. Since I'm a mere
mortal, not a computer specialist, I hope you'll be kind enough to excuse my
inaccurate use of your terminology.

One additional detail I forgot to mention yesterday (if it's of any
assistance): this is just me, I'm not using an Exchange Server or a Global
Address List.

I very much look forward to receiving your reply -- and assistance -- shortly.

with best wishes,

OE does not even support DL's, so your post is unclear.
Limits on the size of a DL are set by the server, not Outlook.
--
Russ Valentine
[MVP-Outlook]

I've recently changed to Outlook from Outlook Express and I can no longer
send emails to a distribution list of about 80 people; every attempt
brings
up the error above. Neither can I send emails to a newly created
distribution
list of around 120 peolpe that I composed, as instructed, by selecting
names
in my address book. However, I can send messages to new distribution lists
contaning small numbers of people (up to 12). I don't understand how the
problems I'm having can be related to my Server since the error message
arises before the email is sent and I could send to the same list via OE.
All
of them, successful or not, are listed as MAPIPDL rather than SMTP, so
that
can't be relevant, either. Does size really matter in Outlook? If so,
what's
the limit? I'm using XP with SP2 and Outlook 2003. Many thanks in advance
for
your help.

 

[Russ Valentine [MVP-Outlook]]

Why would you accuse me of not taking the time to read your post? Read it.
How can you say it is remarkably clear? You go to great length to explain
that since have switched from OE to Outlook, you can "no longer send emails
to distribution lists." You don't find that confusing? I sure do. Since
switching from OE actually has no relevance whatsoever to your problem, why
did you mention it? Most people who have problems with DL's after switching
from OE have trouble because they tried to import from groups from OE
incorrectly or are using the wrong method to send to a group. A problem
created by migrating from OE opens a completely different troubleshooting
path than the one that actually might apply to your problem. I am not a
computer specialist either. Nor am I a mind reader.

There is not enough information in your post to troubleshoot your actual
problem, if indeed I now understand it. It is helpful to know now that you
are using a PST file, not Exchange Server. It would also be helpful to know
how your Contacts were created and whether any were imported.
--
Russ Valentine
[MVP-Outlook]

Dear Russ,

Thanks for responding to my question. However, if you'd kindly take the
time
to read my question rather than impatiently dismissing it, you'll discover
that actually it is remarkably clear. As I state in the very first
sentence,'I've recently changed TO Outlook FROM Outlook Express'. And,
Outlook, as you're fully aware does support Distribution Lists, hence my
problem -- and, hence, my query.

Whilst, of course I'm aware that OE doesn't support Distribution Lists, it
does have a facility for sending out emails to groups of people with ease
and
efficiency. My difficulty is that I can't get Outlook to perform a similar
activity, albeit one which is given a different name. Since I'm a mere
mortal, not a computer specialist, I hope you'll be kind enough to excuse
my
inaccurate use of your terminology.

One additional detail I forgot to mention yesterday (if it's of any
assistance): this is just me, I'm not using an Exchange Server or a Global
Address List.

I very much look forward to receiving your reply -- and assistance --
shortly.

with best wishes,

OE does not even support DL's, so your post is unclear.
Limits on the size of a DL are set by the server, not Outlook.
--
Russ Valentine
[MVP-Outlook]

I've recently changed to Outlook from Outlook Express and I can no
longer
send emails to a distribution list of about 80 people; every attempt
brings
up the error above. Neither can I send emails to a newly created
distribution
list of around 120 peolpe that I composed, as instructed, by selecting
names
in my address book. However, I can send messages to new distribution
lists
contaning small numbers of people (up to 12). I don't understand how
the
problems I'm having can be related to my Server since the error message
arises before the email is sent and I could send to the same list via
OE.
All
of them, successful or not, are listed as MAPIPDL rather than SMTP, so
that
can't be relevant, either. Does size really matter in Outlook? If so,
what's
the limit? I'm using XP with SP2 and Outlook 2003. Many thanks in
advance
for
your help.

 

[Sarah M]

Dear Russ,

I do apologise for having confused you and, since you've kindly explained
the problems you had in understanding my message, I appreciate that it was
unclear. Thanks for responding. I created my contacts in Outlook by importing
the address book I'd been using in OE. Some of the distribution lists I
created in OE were new, i.e., I collated them by selecting 'new members' from
the list supplied. The small lists of these work, the larger ones don't
(though I appreciate the size of them may well not be the issue). The group
of names I'd created in OE and imported along with the address book doesn't
work at all. I've gone through the lists in detail, removing any duplicated
names and email addresses and those <> signs. Any other suggestions would be
gratefully received. Sorry for my irritability. I look forward to hearing
from you. Many thanks for your time.

best regards

Why would you accuse me of not taking the time to read your post? Read it.
How can you say it is remarkably clear? You go to great length to explain
that since have switched from OE to Outlook, you can "no longer send emails
to distribution lists." You don't find that confusing? I sure do. Since
switching from OE actually has no relevance whatsoever to your problem, why
did you mention it? Most people who have problems with DL's after switching
from OE have trouble because they tried to import from groups from OE
incorrectly or are using the wrong method to send to a group. A problem
created by migrating from OE opens a completely different troubleshooting
path than the one that actually might apply to your problem. I am not a
computer specialist either. Nor am I a mind reader.

There is not enough information in your post to troubleshoot your actual
problem, if indeed I now understand it. It is helpful to know now that you
are using a PST file, not Exchange Server. It would also be helpful to know
how your Contacts were created and whether any were imported.
--
Russ Valentine
[MVP-Outlook]

Dear Russ,

Thanks for responding to my question. However, if you'd kindly take the
time
to read my question rather than impatiently dismissing it, you'll discover
that actually it is remarkably clear. As I state in the very first
sentence,'I've recently changed TO Outlook FROM Outlook Express'. And,
Outlook, as you're fully aware does support Distribution Lists, hence my
problem -- and, hence, my query.

Whilst, of course I'm aware that OE doesn't support Distribution Lists, it
does have a facility for sending out emails to groups of people with ease
and
efficiency. My difficulty is that I can't get Outlook to perform a similar
activity, albeit one which is given a different name. Since I'm a mere
mortal, not a computer specialist, I hope you'll be kind enough to excuse
my
inaccurate use of your terminology.

One additional detail I forgot to mention yesterday (if it's of any
assistance): this is just me, I'm not using an Exchange Server or a Global
Address List.

I very much look forward to receiving your reply -- and assistance --
shortly.

with best wishes,

OE does not even support DL's, so your post is unclear.
Limits on the size of a DL are set by the server, not Outlook.
--
Russ Valentine
[MVP-Outlook]
I've recently changed to Outlook from Outlook Express and I can no
longer
send emails to a distribution list of about 80 people; every attempt
brings
up the error above. Neither can I send emails to a newly created
distribution
list of around 120 peolpe that I composed, as instructed, by selecting
names
in my address book. However, I can send messages to new distribution
lists
contaning small numbers of people (up to 12). I don't understand how
the
problems I'm having can be related to my Server since the error message
arises before the email is sent and I could send to the same list via
OE.
All
of them, successful or not, are listed as MAPIPDL rather than SMTP, so
that
can't be relevant, either. Does size really matter in Outlook? If so,
what's
the limit? I'm using XP with SP2 and Outlook 2003. Many thanks in
advance
for
your help.

 

[Russ Valentine [MVP-Outlook]]

Aha. That explains it.
Groups imported from OE's address book almost never work (recall that OE
does not support DL's so the conversion from groups in OE to DL's in Outlook
usually just creates a corrupt DL--even though they may appear to come
across).
Moreover, DL's created from contacts imported from OE may or may not work
even if you create the new DL from scratch in Outlook.
The only DL that has a chance of working reliably is one created from
Contacts that were also created in the same version of Outlook as the DL.
As you can see, DL's are very fragile and unreliable. Most of us avoid using
them if we can.
--
Russ Valentine
[MVP-Outlook]

Dear Russ,

I do apologise for having confused you and, since you've kindly explained
the problems you had in understanding my message, I appreciate that it was
unclear. Thanks for responding. I created my contacts in Outlook by
importing
the address book I'd been using in OE. Some of the distribution lists I
created in OE were new, i.e., I collated them by selecting 'new members'
from
the list supplied. The small lists of these work, the larger ones don't
(though I appreciate the size of them may well not be the issue). The
group
of names I'd created in OE and imported along with the address book
doesn't
work at all. I've gone through the lists in detail, removing any
duplicated
names and email addresses and those <> signs. Any other suggestions would
be
gratefully received. Sorry for my irritability. I look forward to hearing
from you. Many thanks for your time.

best regards

Why would you accuse me of not taking the time to read your post? Read
it.
How can you say it is remarkably clear? You go to great length to explain
that since have switched from OE to Outlook, you can "no longer send
emails
to distribution lists." You don't find that confusing? I sure do. Since
switching from OE actually has no relevance whatsoever to your problem,
why
did you mention it? Most people who have problems with DL's after
switching
from OE have trouble because they tried to import from groups from OE
incorrectly or are using the wrong method to send to a group. A problem
created by migrating from OE opens a completely different troubleshooting
path than the one that actually might apply to your problem. I am not a
computer specialist either. Nor am I a mind reader.

There is not enough information in your post to troubleshoot your actual
problem, if indeed I now understand it. It is helpful to know now that
you
are using a PST file, not Exchange Server. It would also be helpful to
know
how your Contacts were created and whether any were imported.
--
Russ Valentine
[MVP-Outlook]

Dear Russ,

Thanks for responding to my question. However, if you'd kindly take the
time
to read my question rather than impatiently dismissing it, you'll
discover
that actually it is remarkably clear. As I state in the very first
sentence,'I've recently changed TO Outlook FROM Outlook Express'. And,
Outlook, as you're fully aware does support Distribution Lists, hence
my
problem -- and, hence, my query.

Whilst, of course I'm aware that OE doesn't support Distribution Lists,
it
does have a facility for sending out emails to groups of people with
ease
and
efficiency. My difficulty is that I can't get Outlook to perform a
similar
activity, albeit one which is given a different name. Since I'm a mere
mortal, not a computer specialist, I hope you'll be kind enough to
excuse
my
inaccurate use of your terminology.

One additional detail I forgot to mention yesterday (if it's of any
assistance): this is just me, I'm not using an Exchange Server or a
Global
Address List.

I very much look forward to receiving your reply -- and assistance --
shortly.

with best wishes,


:

OE does not even support DL's, so your post is unclear.
Limits on the size of a DL are set by the server, not Outlook.
--
Russ Valentine
[MVP-Outlook]
I've recently changed to Outlook from Outlook Express and I can no
longer
send emails to a distribution list of about 80 people; every attempt
brings
up the error above. Neither can I send emails to a newly created
distribution
list of around 120 peolpe that I composed, as instructed, by
selecting
names
in my address book. However, I can send messages to new distribution
lists
contaning small numbers of people (up to 12). I don't understand how
the
problems I'm having can be related to my Server since the error
message
arises before the email is sent and I could send to the same list
via
OE.
All
of them, successful or not, are listed as MAPIPDL rather than SMTP,
so
that
can't be relevant, either. Does size really matter in Outlook? If
so,
what's
the limit? I'm using XP with SP2 and Outlook 2003. Many thanks in
advance
for
your help.

 

[Sarah M]

Dear Russ,

Many thanks for taking the trouble to explain the fragility of DLs. It all
makes horrible sense now. However, unfortunately I do need to send emails to
lots of people and I was wondering whether you might have any suggestions as
to what method might prove more successful.

best wishes,

Aha. That explains it.
Groups imported from OE's address book almost never work (recall that OE
does not support DL's so the conversion from groups in OE to DL's in Outlook
usually just creates a corrupt DL--even though they may appear to come
across).
Moreover, DL's created from contacts imported from OE may or may not work
even if you create the new DL from scratch in Outlook.
The only DL that has a chance of working reliably is one created from
Contacts that were also created in the same version of Outlook as the DL.
As you can see, DL's are very fragile and unreliable. Most of us avoid using
them if we can.
--
Russ Valentine
[MVP-Outlook]

Dear Russ,

I do apologise for having confused you and, since you've kindly explained
the problems you had in understanding my message, I appreciate that it was
unclear. Thanks for responding. I created my contacts in Outlook by
importing
the address book I'd been using in OE. Some of the distribution lists I
created in OE were new, i.e., I collated them by selecting 'new members'
from
the list supplied. The small lists of these work, the larger ones don't
(though I appreciate the size of them may well not be the issue). The
group
of names I'd created in OE and imported along with the address book
doesn't
work at all. I've gone through the lists in detail, removing any
duplicated
names and email addresses and those <> signs. Any other suggestions would
be
gratefully received. Sorry for my irritability. I look forward to hearing
from you. Many thanks for your time.

best regards

Why would you accuse me of not taking the time to read your post? Read
it.
How can you say it is remarkably clear? You go to great length to explain
that since have switched from OE to Outlook, you can "no longer send
emails
to distribution lists." You don't find that confusing? I sure do. Since
switching from OE actually has no relevance whatsoever to your problem,
why
did you mention it? Most people who have problems with DL's after
switching
from OE have trouble because they tried to import from groups from OE
incorrectly or are using the wrong method to send to a group. A problem
created by migrating from OE opens a completely different troubleshooting
path than the one that actually might apply to your problem. I am not a
computer specialist either. Nor am I a mind reader.

There is not enough information in your post to troubleshoot your actual
problem, if indeed I now understand it. It is helpful to know now that
you
are using a PST file, not Exchange Server. It would also be helpful to
know
how your Contacts were created and whether any were imported.
--
Russ Valentine
[MVP-Outlook]
Dear Russ,

Thanks for responding to my question. However, if you'd kindly take the
time
to read my question rather than impatiently dismissing it, you'll
discover
that actually it is remarkably clear. As I state in the very first
sentence,'I've recently changed TO Outlook FROM Outlook Express'. And,
Outlook, as you're fully aware does support Distribution Lists, hence
my
problem -- and, hence, my query.

Whilst, of course I'm aware that OE doesn't support Distribution Lists,
it
does have a facility for sending out emails to groups of people with
ease
and
efficiency. My difficulty is that I can't get Outlook to perform a
similar
activity, albeit one which is given a different name. Since I'm a mere
mortal, not a computer specialist, I hope you'll be kind enough to
excuse
my
inaccurate use of your terminology.

One additional detail I forgot to mention yesterday (if it's of any
assistance): this is just me, I'm not using an Exchange Server or a
Global
Address List.

I very much look forward to receiving your reply -- and assistance --
shortly.

with best wishes,


:

OE does not even support DL's, so your post is unclear.
Limits on the size of a DL are set by the server, not Outlook.
--
Russ Valentine
[MVP-Outlook]
I've recently changed to Outlook from Outlook Express and I can no
longer
send emails to a distribution list of about 80 people; every attempt
brings
up the error above. Neither can I send emails to a newly created
distribution
list of around 120 peolpe that I composed, as instructed, by
selecting
names
in my address book. However, I can send messages to new distribution
lists
contaning small numbers of people (up to 12). I don't understand how
the
problems I'm having can be related to my Server since the error
message
arises before the email is sent and I could send to the same list
via
OE.
All
of them, successful or not, are listed as MAPIPDL rather than SMTP,
so
that
can't be relevant, either. Does size really matter in Outlook? If
so,
what's
the limit? I'm using XP with SP2 and Outlook 2003. Many thanks in
advance
for
your help.

 

[Russ Valentine [MVP-Outlook]]

I think most of us now make use of Categories to replace DL's. Here's a link
to explain how to do that:
http://www.outlook-tips.net/archives/20030730.htm

--
Russ Valentine
[MVP-Outlook]

Dear Russ,

Many thanks for taking the trouble to explain the fragility of DLs. It all
makes horrible sense now. However, unfortunately I do need to send emails
to
lots of people and I was wondering whether you might have any suggestions
as
to what method might prove more successful.

best wishes,

Aha. That explains it.
Groups imported from OE's address book almost never work (recall that OE
does not support DL's so the conversion from groups in OE to DL's in
Outlook
usually just creates a corrupt DL--even though they may appear to come
across).
Moreover, DL's created from contacts imported from OE may or may not work
even if you create the new DL from scratch in Outlook.
The only DL that has a chance of working reliably is one created from
Contacts that were also created in the same version of Outlook as the DL.
As you can see, DL's are very fragile and unreliable. Most of us avoid
using
them if we can.
--
Russ Valentine
[MVP-Outlook]

Dear Russ,

I do apologise for having confused you and, since you've kindly
explained
the problems you had in understanding my message, I appreciate that it
was
unclear. Thanks for responding. I created my contacts in Outlook by
importing
the address book I'd been using in OE. Some of the distribution lists I
created in OE were new, i.e., I collated them by selecting 'new
members'
from
the list supplied. The small lists of these work, the larger ones don't
(though I appreciate the size of them may well not be the issue). The
group
of names I'd created in OE and imported along with the address book
doesn't
work at all. I've gone through the lists in detail, removing any
duplicated
names and email addresses and those <> signs. Any other suggestions
would
be
gratefully received. Sorry for my irritability. I look forward to
hearing
from you. Many thanks for your time.

best regards

:

Why would you accuse me of not taking the time to read your post? Read
it.
How can you say it is remarkably clear? You go to great length to
explain
that since have switched from OE to Outlook, you can "no longer send
emails
to distribution lists." You don't find that confusing? I sure do.
Since
switching from OE actually has no relevance whatsoever to your
problem,
why
did you mention it? Most people who have problems with DL's after
switching
from OE have trouble because they tried to import from groups from OE
incorrectly or are using the wrong method to send to a group. A
problem
created by migrating from OE opens a completely different
troubleshooting
path than the one that actually might apply to your problem. I am not
a
computer specialist either. Nor am I a mind reader.

There is not enough information in your post to troubleshoot your
actual
problem, if indeed I now understand it. It is helpful to know now that
you
are using a PST file, not Exchange Server. It would also be helpful to
know
how your Contacts were created and whether any were imported.
--
Russ Valentine
[MVP-Outlook]
Dear Russ,

Thanks for responding to my question. However, if you'd kindly take
the
time
to read my question rather than impatiently dismissing it, you'll
discover
that actually it is remarkably clear. As I state in the very first
sentence,'I've recently changed TO Outlook FROM Outlook Express'.
And,
Outlook, as you're fully aware does support Distribution Lists,
hence
my
problem -- and, hence, my query.

Whilst, of course I'm aware that OE doesn't support Distribution
Lists,
it
does have a facility for sending out emails to groups of people with
ease
and
efficiency. My difficulty is that I can't get Outlook to perform a
similar
activity, albeit one which is given a different name. Since I'm a
mere
mortal, not a computer specialist, I hope you'll be kind enough to
excuse
my
inaccurate use of your terminology.

One additional detail I forgot to mention yesterday (if it's of any
assistance): this is just me, I'm not using an Exchange Server or a
Global
Address List.

I very much look forward to receiving your reply -- and
assistance --
shortly.

with best wishes,


:

OE does not even support DL's, so your post is unclear.
Limits on the size of a DL are set by the server, not Outlook.
--
Russ Valentine
[MVP-Outlook]
I've recently changed to Outlook from Outlook Express and I can
no
longer
send emails to a distribution list of about 80 people; every
attempt
brings
up the error above. Neither can I send emails to a newly created
distribution
list of around 120 peolpe that I composed, as instructed, by
selecting
names
in my address book. However, I can send messages to new
distribution
lists
contaning small numbers of people (up to 12). I don't understand
how
the
problems I'm having can be related to my Server since the error
message
arises before the email is sent and I could send to the same list
via
OE.
All
of them, successful or not, are listed as MAPIPDL rather than
SMTP,
so
that
can't be relevant, either. Does size really matter in Outlook? If
so,
what's
the limit? I'm using XP with SP2 and Outlook 2003. Many thanks in
advance
for
your help.

 

[Sarah M]

Great! That's really helpful. Thanks again for all your assistance and very
best wishes for future computing.

I think most of us now make use of Categories to replace DL's. Here's a link
to explain how to do that:
http://www.outlook-tips.net/archives/20030730.htm

--
Russ Valentine
[MVP-Outlook]

Dear Russ,

Many thanks for taking the trouble to explain the fragility of DLs. It all
makes horrible sense now. However, unfortunately I do need to send emails
to
lots of people and I was wondering whether you might have any suggestions
as
to what method might prove more successful.

best wishes,

Aha. That explains it.
Groups imported from OE's address book almost never work (recall that OE
does not support DL's so the conversion from groups in OE to DL's in
Outlook
usually just creates a corrupt DL--even though they may appear to come
across).
Moreover, DL's created from contacts imported from OE may or may not work
even if you create the new DL from scratch in Outlook.
The only DL that has a chance of working reliably is one created from
Contacts that were also created in the same version of Outlook as the DL.
As you can see, DL's are very fragile and unreliable. Most of us avoid
using
them if we can.
--
Russ Valentine
[MVP-Outlook]
Dear Russ,

I do apologise for having confused you and, since you've kindly
explained
the problems you had in understanding my message, I appreciate that it
was
unclear. Thanks for responding. I created my contacts in Outlook by
importing
the address book I'd been using in OE. Some of the distribution lists I
created in OE were new, i.e., I collated them by selecting 'new
members'
from
the list supplied. The small lists of these work, the larger ones don't
(though I appreciate the size of them may well not be the issue). The
group
of names I'd created in OE and imported along with the address book
doesn't
work at all. I've gone through the lists in detail, removing any
duplicated
names and email addresses and those <> signs. Any other suggestions
would
be
gratefully received. Sorry for my irritability. I look forward to
hearing
from you. Many thanks for your time.

best regards

:

Why would you accuse me of not taking the time to read your post? Read
it.
How can you say it is remarkably clear? You go to great length to
explain
that since have switched from OE to Outlook, you can "no longer send
emails
to distribution lists." You don't find that confusing? I sure do.
Since
switching from OE actually has no relevance whatsoever to your
problem,
why
did you mention it? Most people who have problems with DL's after
switching
from OE have trouble because they tried to import from groups from OE
incorrectly or are using the wrong method to send to a group. A
problem
created by migrating from OE opens a completely different
troubleshooting
path than the one that actually might apply to your problem. I am not
a
computer specialist either. Nor am I a mind reader.

There is not enough information in your post to troubleshoot your
actual
problem, if indeed I now understand it. It is helpful to know now that
you
are using a PST file, not Exchange Server. It would also be helpful to
know
how your Contacts were created and whether any were imported.
--
Russ Valentine
[MVP-Outlook]
Dear Russ,

Thanks for responding to my question. However, if you'd kindly take
the
time
to read my question rather than impatiently dismissing it, you'll
discover
that actually it is remarkably clear. As I state in the very first
sentence,'I've recently changed TO Outlook FROM Outlook Express'.
And,
Outlook, as you're fully aware does support Distribution Lists,
hence
my
problem -- and, hence, my query.

Whilst, of course I'm aware that OE doesn't support Distribution
Lists,
it
does have a facility for sending out emails to groups of people with
ease
and
efficiency. My difficulty is that I can't get Outlook to perform a
similar
activity, albeit one which is given a different name. Since I'm a
mere
mortal, not a computer specialist, I hope you'll be kind enough to
excuse
my
inaccurate use of your terminology.

One additional detail I forgot to mention yesterday (if it's of any
assistance): this is just me, I'm not using an Exchange Server or a
Global
Address List.

I very much look forward to receiving your reply -- and
assistance --
shortly.

with best wishes,


:

OE does not even support DL's, so your post is unclear.
Limits on the size of a DL are set by the server, not Outlook.
--
Russ Valentine
[MVP-Outlook]
I've recently changed to Outlook from Outlook Express and I can
no
longer
send emails to a distribution list of about 80 people; every
attempt
brings
up the error above. Neither can I send emails to a newly created
distribution
list of around 120 peolpe that I composed, as instructed, by
selecting
names
in my address book. However, I can send messages to new
distribution
lists
contaning small numbers of people (up to 12). I don't understand
how
the
problems I'm having can be related to my Server since the error
message
arises before the email is sent and I could send to the same list
via
OE.
All
of them, successful or not, are listed as MAPIPDL rather than
SMTP,
so
that
can't be relevant, either. Does size really matter in Outlook? If
so,
what's
the limit? I'm using XP with SP2 and Outlook 2003. Many thanks in
advance
for
your help.

 

[Jonathan Eberdong]

I've recently changed to Outlook from Outlook Express and I can no longer
send emails to a distribution list of about 80 people; every attempt brings
up the error above. Neither can I send emails to a newly created distribution
list of around 120 peolpe that I composed, as instructed, by selecting names
in my address book. However, I can send messages to new distribution lists
contaning small numbers of people (up to 12). I don't understand how the
problems I'm having can be related to my Server since the error message
arises before the email is sent and I could send to the same list via OE. All
of them, successful or not, are listed as MAPIPDL rather than SMTP, so that
can't be relevant, either. Does size really matter in Outlook? If so, what's
the limit? I'm using XP with SP2 and Outlook 2003. Many thanks in advance for
your help.