Invalid product key for Office SB 2007

[Blackmore_simon]

I have a new Sony Vaio that came with Office Home and Student. I uninstalled
it and installed Office small business 2007 Trial for which I bought a
product key (It came in a DVD box without any media).

I tried to use the pre-activation method but it did not accept my 25
character perpetual key. I have tried a few time to use the post activation
method but still no joy.
My trial version product key is 8166-304-7753024-64661.

I have checked that the perpetual product key is correct.

Any ideas how to convert the trial version to a perpetual one?
TIA
Simon

 

[JoAnn Paules]

What happens when you try to enter the number?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Blackmore_simon]

Hello JoAnn,
The reply is
"The key is incorrect. Verify you have the correct key, and then retype it"
Simon

What happens when you try to enter the number?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I have a new Sony Vaio that came with Office Home and Student. I
uninstalled
it and installed Office small business 2007 Trial for which I bought a
product key (It came in a DVD box without any media).

I tried to use the pre-activation method but it did not accept my 25
character perpetual key. I have tried a few time to use the post
activation
method but still no joy.
My trial version product key is >
I have checked that the perpetual product key is correct.

Any ideas how to convert the trial version to a perpetual one?
TIA
Simon

 

[JoAnn Paules]

B's and 8's, O's and 0's look alike. Get some good lighting and look at that
number carefully. (I wish they would use a different font!)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Hello JoAnn,
The reply is
"The key is incorrect. Verify you have the correct key, and then retype
it"
Simon

What happens when you try to enter the number?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I have a new Sony Vaio that came with Office Home and Student. I
uninstalled
it and installed Office small business 2007 Trial for which I bought a
product key (It came in a DVD box without any media).

I tried to use the pre-activation method but it did not accept my 25
character perpetual key. I have tried a few time to use the post
activation
method but still no joy.
My trial version product key is >
I have checked that the perpetual product key is correct.

Any ideas how to convert the trial version to a perpetual one?
TIA
Simon

 

[Blackmore_simon]

My Product key has no zeros, no 'o's, two Bs and two 8s. I have tried all
sixteen combinations of 8 and B but it still does not like it. It
automaticaly changes to upper case font and inserts the hyphens in the right
places.

Could it be that Office HS did not uninstall properly? It does say Office SB
2007 when I try to enter the key.

BTW the OS is Vista Ultimate with all the latest patches

B's and 8's, O's and 0's look alike. Get some good lighting and look at that
number carefully. (I wish they would use a different font!)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Hello JoAnn,
The reply is
"The key is incorrect. Verify you have the correct key, and then retype
it"
Simon

What happens when you try to enter the number?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I have a new Sony Vaio that came with Office Home and Student. I
uninstalled
it and installed Office small business 2007 Trial for which I bought a
product key (It came in a DVD box without any media).

I tried to use the pre-activation method but it did not accept my 25
character perpetual key. I have tried a few time to use the post
activation
method but still no joy.
My trial version product key is >
I have checked that the perpetual product key is correct.

Any ideas how to convert the trial version to a perpetual one?
TIA
Simon

 

[JoAnn Paules]

It's worth trying an uninstall again, just in case.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

My Product key has no zeros, no 'o's, two Bs and two 8s. I have tried all
sixteen combinations of 8 and B but it still does not like it. It
automaticaly changes to upper case font and inserts the hyphens in the
right
places.

Could it be that Office HS did not uninstall properly? It does say Office
SB
2007 when I try to enter the key.

BTW the OS is Vista Ultimate with all the latest patches

B's and 8's, O's and 0's look alike. Get some good lighting and look at
that
number carefully. (I wish they would use a different font!)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Hello JoAnn,
The reply is
"The key is incorrect. Verify you have the correct key, and then retype
it"
Simon


:

What happens when you try to enter the number?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I have a new Sony Vaio that came with Office Home and Student. I
uninstalled
it and installed Office small business 2007 Trial for which I bought
a
product key (It came in a DVD box without any media).

I tried to use the pre-activation method but it did not accept my 25
character perpetual key. I have tried a few time to use the post
activation
method but still no joy.
My trial version product key is >
I have checked that the perpetual product key is correct.

Any ideas how to convert the trial version to a perpetual one?
TIA
Simon

 

[Blackmore_simon]

I uninstalled Office and the Activation assistant, rebooted and reinstalled.
It keeps asking for the product key but will not accept the one I have
bought. Again I have tried all possible combinations of 8 and B. What can I
try next?

It's worth trying an uninstall again, just in case.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

My Product key has no zeros, no 'o's, two Bs and two 8s. I have tried all
sixteen combinations of 8 and B but it still does not like it. It
automaticaly changes to upper case font and inserts the hyphens in the
right
places.

Could it be that Office HS did not uninstall properly? It does say Office
SB
2007 when I try to enter the key.

BTW the OS is Vista Ultimate with all the latest patches

B's and 8's, O's and 0's look alike. Get some good lighting and look at
that
number carefully. (I wish they would use a different font!)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message Hello JoAnn,
The reply is
"The key is incorrect. Verify you have the correct key, and then retype
it"
Simon


:

What happens when you try to enter the number?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message I have a new Sony Vaio that came with Office Home and Student. I
uninstalled
it and installed Office small business 2007 Trial for which I bought
a
product key (It came in a DVD box without any media).

I tried to use the pre-activation method but it did not accept my 25
character perpetual key. I have tried a few time to use the post
activation
method but still no joy.
My trial version product key is >
I have checked that the perpetual product key is correct.

Any ideas how to convert the trial version to a perpetual one?
TIA
Simon

 

[JoAnn Paules]

Call Microsoft. Assuming you bought Office from them and not Sony.
http://office.microsoft.com/en-us/help/HA011508341033.aspx

(I know it says Office 2003 but the same thing applies to 2007.)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I uninstalled Office and the Activation assistant, rebooted and
reinstalled.
It keeps asking for the product key but will not accept the one I have
bought. Again I have tried all possible combinations of 8 and B. What can
I
try next?

It's worth trying an uninstall again, just in case.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

My Product key has no zeros, no 'o's, two Bs and two 8s. I have tried
all
sixteen combinations of 8 and B but it still does not like it. It
automaticaly changes to upper case font and inserts the hyphens in the
right
places.

Could it be that Office HS did not uninstall properly? It does say
Office
SB
2007 when I try to enter the key.

BTW the OS is Vista Ultimate with all the latest patches

:

B's and 8's, O's and 0's look alike. Get some good lighting and look
at
that
number carefully. (I wish they would use a different font!)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message Hello JoAnn,
The reply is
"The key is incorrect. Verify you have the correct key, and then
retype
it"
Simon


:

What happens when you try to enter the number?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


in
message I have a new Sony Vaio that came with Office Home and Student. I
uninstalled
it and installed Office small business 2007 Trial for which I
bought
a
product key (It came in a DVD box without any media).

I tried to use the pre-activation method but it did not accept my
25
character perpetual key. I have tried a few time to use the post
activation
method but still no joy.
My trial version product key is >
I have checked that the perpetual product key is correct.

Any ideas how to convert the trial version to a perpetual one?
TIA
Simon

 

[Blackmore_simon]

I have just seen that my key is for:
Microsoft Office 2007 Small Business w/Office 2007 Pro Trial (MLK)
Is this a different product?
If so where can I download the trial software?
I cannot seem to find it offered anywhere.

Call Microsoft. Assuming you bought Office from them and not Sony.
http://office.microsoft.com/en-us/help/HA011508341033.aspx

(I know it says Office 2003 but the same thing applies to 2007.)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I uninstalled Office and the Activation assistant, rebooted and
reinstalled.
It keeps asking for the product key but will not accept the one I have
bought. Again I have tried all possible combinations of 8 and B. What can
I
try next?

It's worth trying an uninstall again, just in case.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message My Product key has no zeros, no 'o's, two Bs and two 8s. I have tried
all
sixteen combinations of 8 and B but it still does not like it. It
automaticaly changes to upper case font and inserts the hyphens in the
right
places.

Could it be that Office HS did not uninstall properly? It does say
Office
SB
2007 when I try to enter the key.

BTW the OS is Vista Ultimate with all the latest patches

:

B's and 8's, O's and 0's look alike. Get some good lighting and look
at
that
number carefully. (I wish they would use a different font!)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message Hello JoAnn,
The reply is
"The key is incorrect. Verify you have the correct key, and then
retype
it"
Simon


:

What happens when you try to enter the number?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


in
message I have a new Sony Vaio that came with Office Home and Student. I
uninstalled
it and installed Office small business 2007 Trial for which I
bought
a
product key (It came in a DVD box without any media).

I tried to use the pre-activation method but it did not accept my
25
character perpetual key. I have tried a few time to use the post
activation
method but still no joy.
My trial version product key is >
I have checked that the perpetual product key is correct.

Any ideas how to convert the trial version to a perpetual one?
TIA
Simon

 

[JoAnn Paules]

I can't answer that. Since your key is for SB with a Pro trial, I get the
impression that it came from Sony. If so, call them. You've paid for
something and can't use it. Microsoft can't help with OEM issues.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I have just seen that my key is for:
Microsoft Office 2007 Small Business w/Office 2007 Pro Trial (MLK)
Is this a different product?
If so where can I download the trial software?
I cannot seem to find it offered anywhere.

Call Microsoft. Assuming you bought Office from them and not Sony.
http://office.microsoft.com/en-us/help/HA011508341033.aspx

(I know it says Office 2003 but the same thing applies to 2007.)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I uninstalled Office and the Activation assistant, rebooted and
reinstalled.
It keeps asking for the product key but will not accept the one I have
bought. Again I have tried all possible combinations of 8 and B. What
can
I
try next?

:

It's worth trying an uninstall again, just in case.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


message My Product key has no zeros, no 'o's, two Bs and two 8s. I have
tried
all
sixteen combinations of 8 and B but it still does not like it. It
automaticaly changes to upper case font and inserts the hyphens in
the
right
places.

Could it be that Office HS did not uninstall properly? It does say
Office
SB
2007 when I try to enter the key.

BTW the OS is Vista Ultimate with all the latest patches

:

B's and 8's, O's and 0's look alike. Get some good lighting and
look
at
that
number carefully. (I wish they would use a different font!)

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


in
message Hello JoAnn,
The reply is
"The key is incorrect. Verify you have the correct key, and then
retype
it"
Simon


:

What happens when you try to enter the number?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Blackmore_simon" <[email protected]>
wrote
in
message
I have a new Sony Vaio that came with Office Home and Student.
I
uninstalled
it and installed Office small business 2007 Trial for which I
bought
a
product key (It came in a DVD box without any media).

I tried to use the pre-activation method but it did not accept
my
25
character perpetual key. I have tried a few time to use the
post
activation
method but still no joy.
My trial version product key is >
I have checked that the perpetual product key is correct.

Any ideas how to convert the trial version to a perpetual one?
TIA
Simon