Invisible data in combo box

T

Tim Johnson

Hi there,

I have recently deployed a database. My client is having issues in that a
combo box has invisible data (the data is truly there, he can select an item
in the middle of the drop down and other bound data populates, but it does
not display). I have been able to isolate the issue to being a problem on
his end; as I've opened it on 4 different instances of Access (3 X 2003, 1 X
2007) and cannot replicate the issue. I've also shipped him a version with
different colors of font for its text, and this has not worked, either.

He is using this database on 2 separate machines. Initially, both had the
issue, then tried both the Repair feature for Office (via Control Panel's
add/remove programs); as well as uninstalling and reinstalling. This worked
out fine on one machine, but not the other. I have no idea how to offer
support for this. Has anyone run across this before? Any suggestions?

Thanks in advance,
Tim
 
J

John W. Vinson

Hi there,

I have recently deployed a database. My client is having issues in that a
combo box has invisible data (the data is truly there, he can select an item
in the middle of the drop down and other bound data populates, but it does
not display). I have been able to isolate the issue to being a problem on
his end; as I've opened it on 4 different instances of Access (3 X 2003, 1 X
2007) and cannot replicate the issue. I've also shipped him a version with
different colors of font for its text, and this has not worked, either.

He is using this database on 2 separate machines. Initially, both had the
issue, then tried both the Repair feature for Office (via Control Panel's
add/remove programs); as well as uninstalling and reinstalling. This worked
out fine on one machine, but not the other. I have no idea how to offer
support for this. Has anyone run across this before? Any suggestions?

Thanks in advance,
Tim
Click to expand...

There was a bug in Sevice Pack 3 of Access2003 which had exactly this symptom.
There's a hotfix out:

http://support.microsoft.com/kb/945674

Have the client install this hotfix on the computers demonstrating the problem
and see if it helps.

John W. Vinson [MVP]
 
T

Tim Johnson

Are you a drinking man, John? If so, I owe you a beer, if not, a chilled and
refreshing beverage of your choice.

Thanks!
 
J

John W. Vinson

Are you a drinking man, John? If so, I owe you a beer, if not, a chilled and
refreshing beverage of your choice.

Thanks!
Click to expand...

<g> Thanks Tim. Glad to have been of assistance. <sipping my fresh-brewed
fresh-ground coffee, it's too cold here for chilled beverages>

John W. Vinson [MVP]
 
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