iPhone through Exchnage to Entourage Issues

K

Kevinw

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I am on a MSFT Exchange server and all the email I send from the iPhone shows up in Entourage 2008 looking like this (see below the line)

This message was basically sent from my iPhone using my Exchange account and my Exchange address to a secondary email account and had the Subject Test from Yahoo and Test in the body. Like:

From: (e-mail address removed)
To: (e-mail address removed)

Subject: 2 test from Yahoo

Any ideas why I am getting the gooblygook? Is this an Exchange problem? An Entourage Problem or an iPhone Problem?

I know the iPhone only sends plain text yet this error message (?) seems to be saying it has been converted to HTML. How does that happen? Is there a setting in Exchange?

More important any fixes so I can read what I sent?
---------------------------

X-MimeOLE: Produced By Microsoft Exchange V6.5
Received: from 172.30.10.20 (http://172.30.10.20) by sassi01.sassi.ad (http://172.30.10.20) with Microsoft Exchange Server HTTP-DAV ; Wed, 20 May 2009 14:03:11 +0000
MIME-Version: 1.0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Content-class: urn:content-classes:message
Subject: 2 test fm yahoo
Date: Wed, 20 May 2009 07:02:58 -0700
Message-ID: <[email protected]>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: 2 test fm yahoo
thread-index: AcnZU7XQhoRYFyB+RvSTomUWwPSTPw==
From: "Kevin Walsh" <[email protected]>
To: "Kevin Walsh" <[email protected]>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Diso-8859-1">
<META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version =
6.5.7638.1">
<TITLE>2 test fm yahoo</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/plain format -->

</BODY>
</HTML>
 
C

Corentin Cras-Méneur

I am on a MSFT Exchange server and all the email I send from the iPhone
shows up in Entourage 2008 looking like this (see below the line)
Click to expand...

I believe it is a known issue. iPhones use a different protocols to
communicate with the Exchange servers. Some unpatched servers mess-up
the e-mails in a way that makes them unreadable by Entourage (but not
Outlook).

If I quite remember, the solution is to make sure the server is properly
updated.

Corentin
 
W

William Smith [MVP]

I am on a MSFT Exchange server and all the email I send from the
iPhone shows up in Entourage 2008 looking like this (see below the
line)

This message was basically sent from my iPhone using my Exchange
account and my Exchange address to a secondary email account and had
the Subject Test from Yahoo and Test in the body. Like:

From: (e-mail address removed) To: (e-mail address removed)

Subject: 2 test from Yahoo

Any ideas why I am getting the gooblygook? Is this an Exchange
problem? An Entourage Problem or an iPhone Problem?
Click to expand...

Have a look at this blog post of mine:

"Use AppleScript to read ActiveSync Sent Items in Entourage"
<http://blog.entourage.mvps.org/2008..._read_activesync_sent_items_in_entourage.html>
or <http://tinyurl.com/6f83vv>

Be sure to read the comments. Many folks have contributed to and revised
-- even rewritten -- the script I started here and done some wonderful
things.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
K

Kevinw

wrote:
I believe it is a known issue. iPhones use a different protocols to
communicate with the Exchange servers. Some unpatched servers mess-up
the e-mails in a way that makes them unreadable by Entourage (but not
Outlook).

If I quite remember, the solution is to make sure the server is properly
updated.

Corentin

--
--- Office:Mac MVP <http://www.cortig.net/wordpress/> ---
<http://www.mvps.org> - <http://mvp.support.microsoft.com>
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'�ire
Click to expand...

Corentin

Thanks for your info. I think we are pretty much up to date unless what you are refering to are hot fixes. Do you know?
 
C

Corentin Cras-Méneur

Corentin

Thanks for your info. I think we are pretty much up to date unless what
you are refering to are hot fixes. Do you know?
Click to expand...

I don't know more than that. I can't even get my own e-mails through
ActiveSync :-\

You might want to look in the group here. There has been numerous other
posts on the topic and you might be able to gather more from there,

Corentin
 
K

Kevinw

Well through much research I have found that this is a glitch in 2003 Exchange Active Sync that allegedly is fixed in Exchange 2007. We won't be switching to 2007 anytime soon as it will require a server change so I can't confirm that. And also from my understanding MSFT is not supporting fixes to 2003 anymore, ergo "it is what it is" and the Apple Script work arounds seem to be the only solution.
 

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