okbryant said:
Thank you for the encouragement. I used your link which brought up exactly
the same site that I have gotten before. When I used "download now", the
same error message showed and the download was aborted, "an unknown error
occured while attempting to create a thumbnail". I found out that I can copy
and paste, but not download. Is that all I can hope for, do you think?
You might try emptying your temporary internet files folder.
You might also try compacting your clip gallery catalog. Here are instrux
from the Clip Gallery Help file:
1.. Select any category or clip using the right mouse button
(right-click).
2.. On the shortcut menu, click Recover.
3.. Click Compact.
Note Compacting your Clip Gallery database will not remove clips from your
hard drive, but will only compact your primary Clip Gallery catalog, which
contains the thumbnail-sized clip previews and other clip property data. If
you want to remove installed clips from your computer to save space, you
must uninstall them using the application they were installed with. If you
want to remove user-imported clips you can delete them from Clip Gallery.
Compacting also performs many routine checks on your Clip Gallery data,
attempting to repair any data corruption in the primary Clip Gallery
catalog. If you experience problems such as corrupted data error messages or
missing clips, using Compact may resolve the problem.