Issue with the My Tasks area in Project Server 2007

R

Robert

Hello,

We are seeing an issue where in the My Tasks area we see tasks that
are assigned to other people. Sometimes this is a generic resource,
other times its not. Why are these showing and how can we change this?
 
D

Dale Howard [MVP]

Robert --

For the affected resources, please ask your Project Server administrator to
determine who is listed in the Default Assignment Owner field. He/she must
access this information by editing each resource using the Resource Center
page in PWA. Report the results of this research and we will try to assist
you.
 
R

Robert

Okay here is the scenario. I am using the newest Project Server 2007
image from Microsoft. I am logged in as the Ralls Kim user. The
users default assignment owner is themselves. The other name thats
showing up in my tasks is Team Executive, which looks like a generic
resource. So how are these showing up in this users my tasks page?
We've seen this issue before on other installations of MSPS 2007, with
not just generic resources, but real resources. Any more
suggestions? What causes this?
 
D

Dale Howard [MVP]

Robert --

If you open the project that Kim Ralls in managing, apply the Task Usage
view, and then insert the Assignment Owner field, who is listed for each
task in that field? Let me know what you find.
 
R

Robert

Robert --

If you open the project that Kim Ralls in managing, apply the Task Usage
view, and then insert the Assignment Owner field, who is listed for each
task in that field? Let me know what you find.
Click to expand...

Dale,

Okay I see that Ralls Kim is the assignment owner. Why does it show
tasks that she is the assignment owner on, in the my tasks page? How
did she get entered as the assignment owner on these tasks? I have a
client who is seeing these anomalies and I want to find the root cause
so we can change their process and procedures. Thanks Dale.
 
D

Dale Howard [MVP]

Robert --

In some organizations, some designated individual may be responsible for
reporting actuals on tasks instead of the assigned team members. Perhaps
Microsoft is trying to simulate that situation. Other than that, I'm not
sure what happened the sample database. Hope this helps.
 
R

Robert

Robert --

In some organizations, some designated individual may be responsible for
reporting actuals on tasks instead of the assigned team members. Perhaps
Microsoft is trying to simulate that situation. Other than that, I'm not
sure what happened the sample database. Hope this helps.
Click to expand...

It's happening at a clients of ours right now and I'm pretty sure they
did not set it up to do this. Strange. Thanks for the help Dale.
 
G

Gary L. Chefetz [MVP]

Robert:

For resources who do not have the default assignment owner set to
themselves, the person who publishes the assignment becomes the assignment
owner. Does this help make sense of what you're seeing?

--


Gary L. Chefetz, MVP
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com
For Project Server Books: http://www.projectserverbooks.com
For Project Server Training: http://www.projectservertraining.com
For Project FAQS: http://www.mvps.org/project
 
R

Robert

Robert:

For resources who do not have the default assignment owner set to
themselves, the person who publishes the assignment becomes the assignment
owner. Does this help make sense of what you're seeing?

--

Gary L. Chefetz, MVP
For Project Server Consulting:http://www.msprojectexperts.com
For Project Server FAQS:http://www.projectserverexperts.com
For Project Server Books:http://www.projectserverbooks.com
For Project Server Training:http://www.projectservertraining.com
For Project FAQS:http://www.mvps.org/project
Click to expand...

I think that makes sense. So what you are saying is, if someone
creates a project schedule, and publishes the assignments, and the
resources assigned to those tasks have an assignment owner other then
themselves, the person who publishes the assignments will be chosen as
the assignment owner? Sorry, I am trying to make sense of how this
works.
 
G

Gary L. Chefetz

Robert:

If you set the default assignment owner in the resource pool to the person
themselves, then all assignments will appear on the task list for that
individual

If the default assignment owner is not set in the resource pool, then the
default assignment owner becomes the person who publishes it.

If you want the system to work the way it did in 2003, simply set the
default assignment owners in the Resource Pool.

--

Gary L. Chefetz, MVP
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com
For Project Server Books: http://www.projectserverbooks.com
For Project Server Training: http://www.projectservertraining.com
For Project FAQS: http://www.mvps.org/project
 
R

Robert

Robert:

If you set the default assignment owner in the resource pool to the person
themselves, then all assignments will appear on the task list for that
individual

If the default assignment owner is not set in the resource pool, then the
default assignment owner becomes the person who publishes it.

If you want the system to work the way it did in 2003, simply set the
default assignment owners in the Resource Pool.

--

Gary L. Chefetz, MVP
For Project Server Consulting:http://www.msprojectexperts.com
For Project Server FAQS:http://www.projectserverexperts.com
For Project Server Books:http://www.projectserverbooks.com
For Project Server Training:http://www.projectservertraining.com
For Project FAQS:http://www.mvps.org/project
Click to expand...

Ya that all makes sense. The only question I have is, why do some
users get created with themselves as the default assignment owner and
some have that set blank? We had to go through and manually configure
them all to be set to themselves and the group was originally synced
with AD, so they should be all the same? Just trying to figure out
best practices to avoid this issue. Thanks.
 
G

Gary L. Chefetz [MVP]

Robert:

In redesigning the resource management tools in 2007, the product team
introduced an number of bugs and logic flaws in the process. When you create
resources through the PWA interface, the assignment owner is automatically
set to the individual, however when importing, either through AD or Import
Resources to Enterprise, this isn't the case. As far as I'm concerned, this
is one of the "flaws." You may have also noticed that the "fill down"
doesn't work on that column either, so correcting the values is a much
nastier process than need be.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com
 
R

Robert

Thanks Gary, you have confirmed my suspicions.


Robert:

In redesigning the resource management tools in 2007, the product team
introduced an number of bugs and logic flaws in the process. When you create
resources through the PWA interface, the assignment owner is automatically
set to the individual, however when importing, either through AD or Import
Resources to Enterprise, this isn't the case. As far as I'm concerned, this
is one of the "flaws." You may have also noticed that the "fill down"
doesn't work on that column either, so correcting the values is a much
nastier process than need be.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting:http://www.msprojectexperts.com
For Project Server FAQS:http://www.projectserverexperts.com
Click to expand...
 
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